Spotlight 24

News

Adler and Allan announces trio of acquisitions

Environmental risk reduction business, Adler and Allan, has announced the acquisition of three companies into the group: electrical specialists AMGS Electrical, hazardous material specialist Flotech Performance Systems Limited (Flotech) and industrial sewage specialist and underground infrastructure specialist Oneline Surveys. The acquisition announcement follows the recent changes to Adler and Allan’s senior leadership team and supports its ambitious growth plans to solve more customer challenges in a broader range of sectors with a joined-up approach to its services. AMGS Electrical undertake a wide range of electrical services nationwide and specialise in design, installation, commissioning, and maintenance particularly in the evolving forecourt sector. With an expert team of highly accredited electrical engineers, it will provide outstanding technical support to Adler and Allan’s customers particularly in retail forecourts. This acquisition complements its existing electrical services offering. Andrew Clarke, energy infrastructure director, Adler and Allan, said: “The acquisition allows us to further execute our strategy, helping clients maintain and decarbonise their energy infrastructure and install new electric vehicle (EV) infrastructure, as the world transitions to a mixed energy future. By combining this with our other energy and forecourt services, we are now able to be a much more strategic environmental partner to customers.” Flotech provides design, fabrication, consultancy, project management, planned and reactive maintenance for the storage, transfer and distribution of industrial liquids, gases and waste. Its highly specialised services cover; additive and blending, fluid transfer, access solutions, storage tank equipment, and vapour recovery. Mike Willink, group development director, Adler and Allan, said: “With our already extensive capability in hazardous materials, this acquisition helps us to handle an even greater range of substances in a broader set of situations and environments, including those that will become more important in the future, such as hydrogen. By combining this acquisition with our existing environmental services, we are now able to be a much more strategic environmental partner to our customers.” Oneline Surveys provides highly specialised surveys of underground infrastructure as well as cleaning, handling and uplift of hazardous liquid waste from industrial tanks and sewers. Oneline has over 30 years combined experience in planning, mobilising and successfully completing large scale surveying and cleaning projects, including tank and siphon cleaning and confined space entries. Robert Evans, environmental services director, Adler and Allan, said: “This acquisition will allow us to offer a more extensive environmental risk audit of our customers’ underground infrastructure so they can better manage and mitigate risk. It will also position us as the go-to leader in emergency response to sewerage pollution incidents. Combined with our other environmental services, we are now a more strategic environmental partnership to our customers.”    

News

Exolum recognised for growth strategy in the UK

Exolum was one of 14 companies to win an award at the second edition of the UK-Spain Business Awards, which recognise innovation, collaboration and entrepreneurship in fourteen Spanish and British companies. The award was presented at a virtual gala hosted by the British Ambassador and attended by Britain’s Minister for Investment at the Department for International Trade, Gerry Grimstone, and Spain’s Secretary of State for Trade, Xiana Méndez. The UK-Spain Business Awards, which are held in conjunction with the British Chamber of Commerce in Spain and Banco Santander, recognise companies whose business activity in Spain and the United Kingdom has boosted trade relations between the two countries. Specifically, Exolum won the award in the Growth in the UK category for the significant expansion the company undertook last year in the UK. At the end of 2020, the company added 15 new liquid product storage terminals to its portfolio, 11 of which are located in the UK. With this acquisition, Exolum has consolidated its presence in the UK market and initiated operations in the rest of Europe. In addition, Exolum has expanded its service offering to include the storage, management and transportation of new liquid products, particularly chemical products, and has begun to operate in new sectors, such as eco-fuels, the circular economy and the development of new energy vectors. Exolum currently employs more than 2,300 professionals and operates in eight countries, where it manages a pipeline network of over 6,000 kilometres, 68 storage terminals and 45 airport facilities with a total storage capacity of more than 11 million cubic metres.    

News

Rix Petroleum teams up with My Name’5 Doddie Foundation

The Grangemouth firm, Rix Petroluem (Scotland) Ltd has teamed up with a campaign launched by an ex-Scotland rugby star to help tackle motor neuron disease (MND). The charity was set up by Doddie Weir OBE and close friends after the former international player was diagnosed with MND in 2017. The organisation has two main objectives: to raise funds to invest in MND, and to support people living with the disease and help them live as full a life as possible. Gail Fawcett, Rix Petroleum business unit manager at its Grangemouth depot, is confident the company can support the organisation by raising a significant sum. She said: “My Name’5 Doddie is such a worthwhile cause, we want to do them proud. “We’re planning a lot of activities that we can do despite Covid. We’re determined that won’t hamper our efforts.” Mark Cessford, general manager at the fuel firm’s Montrose base, said: “Doddie Weir OBE is a national hero in Scotland and a household name to rugby fans across the world. “So, when he announced he had been diagnosed with MND, it really brought home that developing this awful condition can happen to anyone. As someone who has followed his career, I admire the way he has brought as much grit and determination to his personal fight and to the My Name’5 Doddie Foundation as he did his rugby. “Naturally then, when it became time for us to choose a charity to support, this was top of our list.” To help the charity, Rix Petroleum has created point-of-sale material for their depots to inform customers about its work and has appealed for donations. The company has also taken its support of the foundation on the road by displaying branding on the back of a tanker to help spread its message. Rix Petroleum is also putting together a range of Covid-friendly fundraising events and aim to raise money at any agricultural shows that go ahead in 2021.    

Interview

In Profile – Jane Raphael

In the March issue of Fuel Oil News magazine, with April marking the first anniversary of her retirement, we caught up with Jane Raphael, a familiar face to many of you as the former editor of Fuel Oil News magazine. Find out a little more about the person responsible for bringing you all the news from the industry for over 21 years.

News

Adler and Allan restructure to deliver growth strategy

Environmental risk reduction specialist, Adler and Allan, is announcing changes to its senior leadership team effective 1 March 2021. This supports its ambitious growth plans as the UK’s leading provider of environmental risk reduction services, covering both emergency response and scheduled maintenance across a wide range of critical asset infrastructure and contaminants. Henrik Pedersen will become group managing director, having previously held the role of group commercial director. He will provide a clear focus on commercial growth based upon the depth of the group’s technical expertise and track record of exceptional service to its customers. Mike Willink will become group development director having previously held the role of group managing director. He will manage the integration and success of acquisitions, together with retaining responsibility for group supporting functions. The group also welcomes a new group commercial director, Mark Bannister. Mark is an experienced commercial director having worked at a number of successful companies including RS Electrocomponents and Travis Perkins. The changes follow the recent announcement that Adler and Allan has a new financial partner, Sun European Partners, and is the continuation of a period of growth for the company, which had a strong performance in 2020 despite the global pandemic.    

News

Louise Kingham OBE to succeed Peter Mather at BP

bp announces that Peter Mather, bp’s UK head of country and senior vice president for Europe, will ‎leave the company at the end of the year. Peter has been UK head of country and regional president for Europe since 2010 and recently ‎established bp’s new regions, cities & solutions entity across the UK and continental Europe. It ‎caps a distinguished career of almost 40 years working in upstream, refining and supply, gas and ‎power, trading, shipping, and commercial leadership roles across several countries. William Lin, executive vice president regions, cities & solutions, said: “We’re immensely grateful ‎for Peter’s unwavering commitment to bp over his career. We will miss not only his sound counsel ‎but his ability to represent the company and skillfully manage a broad set of relationships across the ‎UK and continental Europe.”‎

News

Breakout for Ben raises £159k on the road to £1million

Automotive charity, Ben, announces that its 10-day virtual active challenge, Breakout for Ben, has raised just under £159,000 – an amazing total that will help address its £1million fundraising shortfall. Ben invited the whole automotive industry to Breakout for Ben in February and a total of 986 people took part. They walked, ran, cycled and exercised their way to complete over 80,000 miles collectively to raise much-needed funds for the charity. Teams embarked on a virtual journey visiting motor circuits across the UK, starting at Pembrey Circuit in north Wales and taking in all four home nations, before ending at Silverstone. With the Breakout total included, just under £737,000 has now been raised to help address Ben’s £1million fundraising shortfall following its rallying cry last year asking for urgent support. All funds raised will help Ben support automotive industry people with their mental health, physical health and wellbeing. Fundraising like this is vital and means that Ben can be there to help those in crisis and provide support with stress, anxiety, depression, money worries, or anything else. Congratulations to the Breakout for Ben competition winners:

News

Texaco support for sports recipients announced

Names have been announced of the 26 sports clubs chosen to receive funding under the Texaco Support for Sport initiative launched last September by Valero Energy (Ireland) Limited – the company that markets fuel in Ireland under the Texaco brand. Open to sports clubs across the 26-counties, irrespective of sporting discipline, size, membership, age, cultural appeal or gender, the initiative saw a fund of EUR130,000 being made available by Valero for distribution in equal amounts of EUR5,000 to successful applicants chosen on a county-by-county basis. Close to 400 clubs submitted applications under the scheme. Of the clubs that will now receive funding, EUR55,000 will go to five Gaelic football, four hurling, one camogie and one handball club. Five soccer clubs will share EUR25,000, with the next highest amount of EUR10,000 divided between two basketball clubs. Additional disbursements amounting to EUR40,000 go to athletics, boxing, climbing, cricket, diving, hockey, rugby and swimming clubs, all receiving EUR5,000 each. Overseeing the judging process was Texaco Support for Sport ambassador, acclaimed broadcaster and former Irish rugby international, Donncha O’Callaghan. Commenting, he said: “as adjudicator, the most uplifting aspect of the process was the desire expressed by even the smallest niche clubs to build on their value to communities, to expand membership by attracting new players and by providing a safe setting for young people.” “In most cases, finance to purchase materials and equipment required to accommodate more members was a key requirement,” he added. Congratulating winners on their success, James Twohig, director of Ireland Operations, Valero Energy (Ireland) Limited said: “A feature evident in almost all applications was the pressure felt by clubs in the current circumstances to expand their role within their local communities with increased membership demands and the need for extra equipment and improved facilities.” He added: “The purpose of our initiative is to help clubs to overcome these obstacles so that they can continue to remain active and at the very heart of their local communities. This is why we believe our initiative has been so warmly welcomed by sports clubs nationwide in its launch year.”    

News

Bigger loads, better efficiencies for Kinch Fuel Oils

By upgrading from its previous Isuzu 7.5 tonne fuel oil tanker to a brand-new Isuzu 11 tonne tanker, Kinch Fuel Oils Ltd is benefiting from much greater additional payload using a truck that is compact enough to still access the many tight and restricted customer locations throughout Wiltshire and Gloucestershire. The latest Isuzu F110.240 rigid truck to join the 12 strong tanker fleet at Kinch Fuel Oils is fitted with a 7000-litre tanker body, commissioned and built by Road Tankers Northern in Barnsley. With a three-compartment tanker body for even weight distribution, this Isuzu tanker will be carrying mainly kerosene and a range of domestic burning oils to customers local to the company’s Malmesbury base in Wiltshire. “With the increase in fuel oil tank capacity available on the higher GVW Isuzu 11 tonner, we will now be able to cover up to 12 customer drops per day using this vehicle. Our previous Isuzu certainly gave us good service over many years but by moving up the weight range, this has allowed us to become more operationally efficient,” said Roy Kinch, director, Kinch Fuel Oils Ltd. Roy continues: “The drivers of this new Isuzu have already confirmed how easy it is to drive in both urban environments and country lanes, as well as it being really manoeuvrable on site, allowing them to access properties with quite limited access.” Supplied by Bristol based Isuzu Truck dealer AK Commercials and supported by a seven-year R&M agreement, the Isuzu F110.240 tanker will be operational in the Kinch’s fleet for at least seven years, covering approximately 30,000 km per annum, on fuel oil distribution to customers in the Wiltshire and Gloucester areas. “Throughout the whole new vehicle acquisition process, AK Commercials were excellent in terms of the service and support given to us. With Isuzu recently opening a new dealership in Swindon, Sparks Commercial Services Ltd, we will now be using them for ongoing service work as they are literally just up the road from us,” added Roy Kinch. “Over the last few years, we have seen a significant increase in the number of Isuzu chassis being used for fuel oil distribution, especially those companies involved in delivering to domestic properties. With so many rural residences being located in areas with challenging road networks and narrow vehicle access, Isuzu trucks are the perfect vehicle for this type of distribution. It’s good to see a long-established company such as Kinch Fuel Oils continuing to benefit from having Isuzu in its fleet,” said Richard Waterworth, head of sales, Isuzu Truck UK.    

News

The Prax Group acquisition, appointments and securitisation

The Prax Group, a leading independent oil refining, trading, storage, distribution and retail conglomerate dealing in petroleum products and bio-fuels, has announced that it has successfully completed the strategic acquisition of Lindsey Oil Refinery and its associated logistic assets in the United Kingdom, following the signing of an agreement in July 2020 to purchase the refinery from energy major Total. Covering a 500-acre site and located five miles from the Humber Estuary in North Killingholme, North Lincolnshire, Lindsey Oil Refinery has an annual production capacity of 5.4 million tonnes.  It is one of Europe’s most advanced refineries, processing over 20 different types of crude including, petrol, diesel, bitumen, fuel oil and aviation fuels, which are transported across the UK and abroad by sea, road, rail and pipelines. With a strong track record of integrating acquisitions and managing assets in the oil value chain, the Prax Group is a long-standing and trusted partner of Total.  The acquisition of the refinery will bring about new investment and underlines the Prax Group’s determination to support the local economy and the wider community, whilst continuing to explore new business opportunities as part of its long-term growth strategy. Prax has also announced the appointment of Luc Smets as general manager of the refinery.  Prior to his

News

EG Group agrees £750m deal with ASDA

Euro Garages’ parent company EG Group has agreed a deal to acquire Asda’s petrol filling stations, car washes and ancillary land for £750m. The shareholders in EG Group, the Issa brothers and TDR Capital, made a deal to take over the Asda Group on 2nd October 2020. EG’s acquisition of the forecourt business is subject to the same CMA regulatory clearance being received by the group’s shareholders for their acquisition of Asda. Subject to these approvals, the transaction is expected to close in the second quarter of 2021. If the deal is approved, EG Group would have around 700 forecourts in the UK, only behind MFG, with more than 900 sites. When announcing the deal, EG Group said: “A detailed integration plan will ensure a seamless transition into EG Group’s UK operations, which have successfully integrated four significant acquisitions since 2015. The forecourts, which will remain an integral part of the broader retail locations where they are situated, will continue to be Asda branded and will remain a price leader in the fuel market.” Zuber Issa CBE and Mohsin Issa CBE, co-founders and co-CEOs of EG Group, in a joint statement, commented: “We are excited to have the opportunity to further strengthen our network in the UK through the proposed acquisition of Asda’s forecourt business, which will enhance our position as a major independent forecourt operator and provide a platform for future growth of the combined network.”    

News

Certas Energy acquires seven forecourts in the North East 

Certas Energy has purchased seven forecourts in the North East of England as the company continues to grow its Gulf network across the UK. The portfolio of forecourts, with a combined volume of 31 million litres, was purchased from Marla and Gus Saggu. “We are delighted to have concluded this acquisition of seven well-run forecourts and a highly capable and community-minded team of people,” enthuses Richard Billington, director, Certas Energy. “It’s a good fit for our business and adds further strength to our company-operation. We already have a strong Gulf presence in the North East and these sites will be an ideal complement to our thriving dealer operation.” The sites will be rebranded to Gulf in March whilst simultaneously transforming each shop into the latest-design SPAR C-store. “We are taking on a healthy business that will be further enhanced by our stunning new Gulf livery and award-winning loyalty platform, Oomph,” continues Richard. “Working alongside SPAR and with ongoing investment, we see huge potential at each location.” Marla and Gus Saggu commented: “It feels like the end of an era but we are very pleased to be handing over the business and, in particular, our people to Certas Energy who, we are sure, will do great things with them.” The seven newly acquired forecourts are located in Bishop Auckland, Crook, Howden-le-Wear, South Shields, Stockton, West Rainton and Witton Gilbert.  

News

Anthony Hoctor

It is with great sadness that Fuel Oil News reports the passing of Anthony Hoctor (known to most as Terry), proprietor and founder of Speed Oil Services and former director of what was the Federation of Petroleum Suppliers (FPS).

News

Peter Turner

Peter Turner It is with great sadness that Fuel Oil News reports the passing of Peter Turner, former managing director of Rix Petroleum, on the evening of Friday 22nd January 2021

News

MFG celebrates the new year with further acquisition

Motor Fuel Group (MFG) announces that it has signed an agreement to purchase seven operational stations and nine new to industry (NTI) sites from BP. This is part of a wider agreement including fuel supply for 100 sites.

News

Essar and Progressive Energy join forces in low carbon venture

Essar and Progressive Energy, developers of HyNet North West – the UK’s leading industrial decarbonisation cluster – have joined forces to set up a venture to produce low carbon hydrogen at Essar’s Stanlow Refinery in Cheshire, for use across the HyNet region. It will provide Essar Oil UK with low carbon hydrogen to decarbonise its own energy demand in addition to creating a hydrogen economy across North West England and North East Wales. Natural gas and fuel gases from the refinery will be converted into low carbon hydrogen, with carbon dioxide safely captured and stored offshore in sub-surface reservoirs in Liverpool Bay. The hydrogen production hub will deliver clean energy to industry in the HyNet ‘low carbon cluster’, as well as to fuel buses, trains and heavy goods vehicles, to heat our homes, and to generate electricity when the sun is not shining or the wind blowing. The UK’s first low carbon hydrogen hub will initially produce 3 terawatt-hours (TWh) of low carbon hydrogen each year from 2025. This will be quickly followed by a facility twice this size giving a total capacity of over 9TWh of hydrogen per annum, equivalent to the energy used for heating across the whole of Liverpool. A total investment of approximately £750m will be committed to deliver the two hydrogen production hubs. Follow on capacity growth is planned to reach 80% of the Government’s new target of 5GW of low carbon hydrogen for power, transport, industry and homes by 20301. The project will use Johnson Matthey’s best in class Low Carbon Hydrogen (LCH™) technology. In partnership with SNC-Lavalin, engineering is well advanced with funding provided by the UK Government’s hydrogen supply competition. Chris Manson-Whitton, director at Progressive Energy said: “We cannot reach net zero without decarbonising industry. Today brings a key milestone in that journey as Progressive Energy and Essar Oil UK sign a Memorandum of Understanding setting out how we will work together to deliver this exciting project at Stanlow Refinery. “Delivering net zero requires a transformation of our energy system. HyNet offers a once-in-a-generation opportunity to create real change in energy production and consumption, creating a cleaner world for future generations. It will unlock the low carbon hydrogen economy in the North West, reducing emissions and creating and safeguarding jobs.” Stein Ivar Bye, CEO, Essar Oil UK, commented: “Essar is committed to innovative growth as a means to create positive impact to both economy and environment. HyNet and hydrogen production is integral to Stanlow’s strategy and will set it on a journey to be the UK’s first net zero emission refinery with the ambition to avoid emissions of over 2 million tonnes of carbon dioxide to the atmosphere per year, the equivalent of taking nearly a million cars off the road. “With the support from government to establish the appropriate business incentives, together with Progressive Energy, we are committed to undertaking the development and the financing of its construction. “Hydrogen has a central role to play in our low carbon energy solution. We are demonstrating that the industry is committed to play its part of the UK’s transformational hydrogen strategy.”  

News

Celebrating 40-year Valero anniversary

Fuel retailer Usman Patel recently celebrated 40 years of selling Texaco branded fuel at his three service stations in Greater Manchester. Usman owns the Mabco Group sites: Caroline Service Station, Lancashire Hill Service Station and Reddish Service Station. All the sites are located within 10 miles of each other in Stockport and have supplied fuel under the Texaco brand since Usman first became a tenant in 1980.

News

Holly hits a home run

Holly Needham, granddaughter of Jim Callow, the founder of Stourport-based Callow Oils, celebrated her 21st birthday by giving back to a charity close to the heart of the family, Parkinson’s UK. The charity has been extremely helpful to Jim and his family over the years since he was diagnosed with Parkinson’s Disease in 2012.

News

INEOS extends portfolio with BP acquisition

INEOS has completed the purchase of the global Aromatics and Acetyls businesses from BP for a consideration of $5 billion. Already one of the world’s leading petrochemical companies this acquisition will extend both the portfolio and the geographic reach of INEOS. The businesses will be known as INEOS Acetyls and INEOS Aromatics. INEOS Aromatics is a global leader in PTA (Purified Terephthalic Acid) and PX (Paraxylene) technology with 6 sites and supplies the global polyester business which includes polyester fibre, film and PET packaging. INEOS Acetyls produces acetic acid and a range of derivatives from its 9 sites, supplying a wide range of downstream industries such as food, pharmaceuticals, paints, adhesives and packaging. Sir Jim Ratcliffe, founder and chairman of INEOS adds: “I am very pleased that we have been able to complete the acquisition, which is a logical development of our existing petrochemicals business extending our interest in acetyls and adding a world leading aromatics business supporting the global polyester industry.“  

News

Automotive charity launches Breakout for Ben – road to £1 million

This new virtual challenge, Breakout for Ben – road to £1 million, follows on from Ben’s rallying cry last year asking industry leaders for urgent support, following a 50% increase in service demand against a £1m income shortfall. An incredible £530,000 has been pledged so far by automotive industry companies to help address Ben’s fundraising shortfall, however there is still some way to go to ensure Ben can be there for everyone who needs support. Therefore, Breakout for Ben is the latest challenge to launch as part of the Do It 4 Ben fundraising programme, to help ensure no-one in automotive faces life’s toughest challenges alone. Originally an annual fundraising challenge for Ben by TrustFord, Breakout for Ben has now been opened up so the whole automotive industry can get involved and show their support, even during lockdown. This year, Breakout for Ben will run from 5th – 14th February with socially-distanced teams of up to 10 covering 1,722 miles by exercising in their own way to fundraise for Ben. The event will see teams embark on a virtual journey visiting motor circuits across the UK, starting at Pembrey Circuit in north Wales and taking in all four home nations, before ending at Silverstone. Using an app, teams can track their progress together meaning they don’t need to be physically together with other team members during the challenge. To find out more and sign up, visit: http://ben.org.uk/BreakoutForBen Matt Wigginton, fundraising director at Ben, said: “Thanks to the incredible support of our industry, we are now on the road to raising £1m to help people in our industry when they need it most. This said, we still urgently need your help as we’re not there yet. “Twice as many people are turning to Ben for mental health support and we don’t want to be forced to make tough decisions about who we can and can’t support. Automotive people need us now more than ever, as this period of unprecedented challenges continues. The issues people are facing now are more urgent and complex than ever. “This is why we’re launching Breakout for Ben – road to £1 million. It’s a fun virtual challenge that anyone and everyone can get involved in!”  

News

Essar strengthens executive leadership team with senior appointment

Essar Oil (UK) Limited, which owns and operates the Stanlow Manufacturing Complex, announces the further strengthening of its executive leadership team with the appointment of Stephen McCaffrey as chief financial officer. Stephen is highly experienced in the Oil and Gas, Renewables and Infrastructure sectors and has specialist expertise in financial control, business development, strategic planning and working capital and project finance management and implementation. Having spent 13 years at Greenergy, the last four as chief financial officer, he has a detailed understanding of the UK downstream industry. Most recently CFO at Avenir LNG Limited, he has also previously held roles with the BOC Group, Merrill Lynch and PWC. He holds a degree in business (accounting and finance) and is a fellow of the Institute of Chartered Accountants of Australia. Essar chief executive officer, Stein Bye, said: “This is an important and strategic appointment for the company, with Stephen bringing with him a wealth of experience at the very highest level. The year ahead will be key to our long term sustainability as we look to recover from the effects of Covid-19 and transform our business to meet the demands of a low carbon economy and deliver the energy solutions of the future for the UK.”    

News

Silvey Fleet awarded Investors in People Gold accreditation

Bristol-based fleet management company, Silvey Fleet, has been awarded the ‘We Invest in People’ Gold accreditation. Having applied after the first lockdown, with most employees working from home because of the pandemic, it is a remarkable achievement which is made even more so by the fact that only 17% of organisations achieve Gold status. Providing Excellent Customer Service Silvey Fleet is one of the UK’s top fleet management solution providers and an integral part of the company’s commitment to delivering the highest quality customer service is investing in its people and their development. The company believes that happy and motivated employees are essential to drive business forward. In its feedback, Investors in People reported: “You have provided effective people management and development in order to achieve high levels of engagement, trust and transparency, which has in turn delivered higher levels of performance overall and enabled you to drive your vision and mission forward.” Silvey Fleet’s managing director, Miriam James, commented: “We offer our staff a selection of development programmes, regular one-to-ones, leadership coaching, rewards and benefits, which has resulted in them declaring Silvey Fleet “a great place to work”. It was felt our response to the COVID-19 pandemic served to raise morale during a challenging time for both our people and the business.” Growing and Evolving “There is a strong culture of continuous improvement at Silvey Fleet – as a service provider, we are constantly seeking to improve the ways we work with, and what we deliver to, our customers. Change is viewed as ‘the norm’, allowing the business to grow and continue to develop the fleet management solutions we offer. “The Investors in People report shows evidence of our people working together to develop ideas that have positive outcomes for the business. This includes the updates to our Miles Monitor fleet management app. One survey respondent commented: “Participation and collaboration are viewed as embedded practices at Silvey Fleet. We all work together and can challenge the status quo. This enables individuals and teams to make decisions that will benefit the organization and the customers we serve.” Investing in a better future Looking ahead Miriam continued: “Only 17% of organisations ever achieve the Gold status so we are thrilled that our surveyed staff recognise the investment we make in our people and feel that Silvey Fleet is “the best place they have ever worked”. In the coming months, we are committed to responding to those areas identified as providing opportunity for further improvement and supporting the development of our people and their careers, involving them in key decisions and rewarding them for the excellent work they do. We are also dedicated to acting on their feedback. “Investors in People believes that the success of an organisation begins and ends with people. We firmly share this belief and it is encouraging to hear how supported our people feel, especially as we have embarked on this journey in the midst of a pandemic. This accreditation is just the beginning and we are both excited and dedicated to the further development of all areas of our business, making Silvey Fleet a great place to work for our people and the supplier of choice for the many businesses we support. We know that putting our people first and living our core values will build an even better business for 2021 and beyond and we are proud to join the investors in people community of 15,000 organisations across 75 countries. to make work better!”