News 84

News

Bring back boiler scrappage says Worcester

The Green Deal needs to be reformed not ridiculed says Worcester, Bosch Group’s Neil Schofield Since Green Deal’s launch in January 2013, official figures show that take-up amongst consumers has been poor with only a handful of installations despite 9224 assessments being completed.

News

Oil boilers – big uptake in Northern Ireland

David Blevings, OFTEC’s Ireland manager has welcomed the boiler replacement scheme Strong response from Irish householders to the government’s £12million Boiler Replacement Scheme introduced last September, has been welcomed by OFTEC. Figures from the Northern Ireland Housing Executive, which is managing the grant scheme on behalf of the Department of Social Development, show that 3,600 new boilers have been fitted since the scheme was introduced over nine months ago. Over 80% of those installed are new condensing oil boilers, which reduce energy costs and improve energy efficiency for oil householders. David Blevings, Ireland manager of OFTEC said: “The boiler replacement scheme is an excellent initiative and it’s good news local householders are beginning to reap the benefits. Here, 68% of homes use heating oil as their primary heating source but over 80% are being heated by older, inefficient boilers. The response has been very positive among oil users with 2,961 new oil condensing boilers so far fitted under the scheme. These boilers improve energy efficiency by up to 18% and that can mean an annual saving of up to £300 on your oil bill every year thereafter.” “While the response has been good so far, we estimate there are still circa 400,000 homes with oil boilers over 15 years old. But it’s important to act quickly if householders think they might qualify – the scheme operates on a first come, first served basis.”www.oftec.org

News

A commanding position at Simon Storage

In support of the Armed Forces, Simon Storage terminal manager at Immingham West, Clive Hewins Clive Hewins, terminal manager at Simon Storage’s Immingham West terminal spent a day in uniform in support of Uniform to Work Day last month.

News

Petroineos – refining graduates

Celebrating graduation – the Petroineos sponsored students The first three students from a Petroineos-sponsored training programme have graduated from Heriot-Watt University.

News

Further expansion at Inver Energy

Under chief executive officer Chris O’Callaghan and his team, Inver Energy has gained a reputation as a reliable and innovative supplier The company began over 30 years ago as an independent supplier of industrial fuel and steam coal to large end-users in Ireland, where a large presence is still maintained in these markets.

News

Dealing with diesel

Andy Hill, group marketing manager, IPU Group All of IPU Group’s fuel conditioning products are designed to preserve the quality of stored diesel fuel. Andy Hill, group marketing manager, tells us more about IPU Group’s products and services, and how they can help preserve the quality of stored fuel. “As a first port of call, we will always suggest a continuous fuel testing programme to ensure that any issues can be detected as soon as possible.  Our first choice would always be to test on site, which we can offer, with instant results. However, sometimes it’s simply not possible to test on site, or you may need accredited lab standard test results – for these instances, lab testing is always available as a backup, and this is something that we can arrange. “In doing this, you may find you have a heavily contaminated fuel storage tank.  It is often thought that the only solution to these problems is expensive fuel uplift and replacement, but our fuel cleaning service means that you can have your diesel fuel deep cleaned, in the fuel tank, without the need for fuel uplift. “We simply blend FastClear FCC® into the fuel then pass it through a multistage filtration process before returning it to your tank.  The FastClear FCC® agent conditions the fuel by combining water, waxes and resins into the fuel in an irreversible process and the filtration process removes dirt, rust particles and biomass created by microbial infection, resulting in clean fuel and fuel system. “Thereafter, there are then a number of procedures that can be carried out to ensure fuel then stays at its prime. When it comes to preventing contamination, everyone knows that water is the enemy of those storing diesel for long periods. One of the simplest, most cost effective methods of reducing the risk of water in your fuel tank is by fitting a tank vent filter. An effective tank vent filter will remove up to 97% of moisture from air as it enters your fuel tank and is a very simple, cost effective way to ensure that fuel is kept clean and dry. “Apart from good fuel housekeeping, another easy form of protection you can provide for your fuel is a good quality fuel stabiliser. Our Diesel ADV+ is specially formulated to provide long term fuel oxidation stability for diesel and gas oil, as it controls water content and cleans up your fuel system by removing dirt particles – by using this you can expect to double your fuel storage life for a relatively low cost.

News

Fuelling investment

The company’s new Carlisle depot – commissioned in October 2012 When Carrs Billington Agriculture (Sales) Oil Division bought Wallace Oils in 2005, Derek Wallace said that he would stay with the business for three years. Eight years on, he is still there and at 67, has no intention of retiring – just yetLiz Boardman went to meet Derek at the company’s new Carlisle depot to find out more about the growing group of companies From small beginnings Having set up Wallace Oils in 1982 from his living room, former boiler engineer, electrician and Currie Fuels sales representative, Derek, gradually built up the business, buying trucks and eventually a depot in Carlisle in 1989. Now wholly owned by Carrs Billington Agriculture (Sales) Oil Division, Wallace Oils sits alongside sister companies Johnstone Wallace and Carrs Billington Fuels. Although at the moment the companies still operate under three separate names, the plan no doubt, at some time in the future is to bring them all under the Carrs Billington Fuels branding in the future. With five depots in the north of England (Carlisle, Lancaster, Hexham, Cockermouth and Langwathby) and three in Scotland (Dumfries, Castle Douglas and Stranraer), Carrs Billington supplies circa 100 million litres of fuel and a substantial amount of lubricants each year. Each depot operates in a 30-40 mile radius, giving the division excellent coverage in Cumbria, Northumberland, Lancashire and south west Scotland.A rural landscape The division does a huge amount of business in the agricultural sector. “We operate in an extremely rural area. Over the summer 40% of our business is gasoil to farmers. Our parent company, Carrs Billington has a very strong presence in the sector, selling feed and other agricultural supplies.” On the flip side, over winter, 60% of our work is in domestic heating oil.” A keen supporter of the area’s agricultural shows, Carrs Billington has attended the Cumberland Show under the Wallace Oils banner for the last 30 years. This year is no exception, as Derek explained: “It’s a form of local advertising for us – it’s all about having a presence and offering our customers a cup of tea and a bun. We like to spend a bit of money and encourage customers to visit us with their families – it’s nice for them to see that we value their custom. We do also take orders and get some new business each year.”Loyalty pays With community buying still very much a hot topic, Liz asked Derek if it was prevalent in the area and whether the company supplied any buying groups. “There are lots of buying groups in our area,” said Derek. “It’s a fact of life – we either have to work with them or lose orders. Hexham has three on its books and in Carlisle there is a similar number and is growing. On the whole we have a good rapport with them and the majority of them are village based. I can understand the thinking behind it. I don’t want to be high handed – it’s a numbers game, we’ve had to encompass it in our business. We pride ourselves on giving a good service and particularly with the buying groups and this has definitely worked in our favour. “The downside is that if buying groups chop and change between distributors, then they don’t get our loyalty. Why should they? It works both ways. If a good, loyal customer requires an emergency delivery, they get it. I often get calls on a Sunday; I had to build the business like this. My business card has all of my numbers on – I don’t get abused and would always rather people called if they are struggling. We also have an emergency line where there’s always someone on hand to help. We are open from 7am until 5.30 during the week and Saturday mornings.“

News

Crossing the finishing line

Adler and Allan was tasked to run a robust and secure supply chain for fuel to the Games’ construction phase site contractors Below features writer Liz Boardman takes a closer look at how some of the fuel distribution industry’s key players helped to make London 2012 such a huge successYears in the making In 2008 Adler & Allan (A&A) won what was to become one of the company’s highest profile contracts to date, right on the doorstep of its Stratford depot. Awarded by the Olympic Development Authority (ODA) A&A was tasked to run a robust and secure supply chain for fuel to the Games’ construction phase site contractors. “Our site fuel station was designed and implemented inhouse by an experienced team of fuel installation and supply personnel, expert in providing facilities and product to precise, measurable service delivery criteria, on an unusual and potentially hazardous site surrounded by waterways,” said A&A’s group marketing manager, Alan Scrafton. The company’s project manager, Colin Mitchell and his team were responsible for designing and building an efficient, removable fuel station close to the Northern Plaza, completing it well within the three month deadline given by the ODA. The station was later overlaid by hockey pitches where Team GB women won bronze.Site eviction A&A Fuel Services under Dave Whiskerd and Mike Grayton managed the contract to supply over 25 million litres of fuel and associated products from the site, operating and manning the fuel station with compliant and trained staff to the high standards of safety and quality demanded by the ODA. “The site provided a simple to use, stable retail style fuel service with vehicle recognition capability for onsite customer collections, and also a base for two rigid fuel tankers making over 10,000 bulk deliveries all over the Olympic Park,” Alan told FON. Supervised by Maggie Lyons, the station became the company’s on-site base for the next three years, with fuel being bridged in from new Barking premises following eviction from its Stratford site to make way for the construction of a coach parking zone for the Games. “Security measures were high on the agenda, so operations had to be carried out under stringent security procedures and to specific timed delivery schedules. Most of the bulk tanker movements to replenish the company’s onsite storage facilities were carried out at night to minimise traffic issues,” explained Alan. As the construction phase approached completion at the end of 2011, A&A was awarded the contract to supply on behalf of BP, all the fuel for the 600 plus generators providing main line and back-up power to over 40 Olympic venues around the country. This involved employing 12 rigid tankers on a 24/7 basis from May to September 2012, initially fuelling the generators and supporting bulk storage tanks, and then progressively replenishing through a robust testing phase to round the clock operations at the peak of the Games themselves. Throughout the project the company was required to operate to the highest HSE and security requirements and successfully completed over 2000 individual deliveries. “Staff screening ramped up tenfold three months prior to the competitions and at its peak we had over 40 members of staff involved directly or indirectly working on the project,” added Alan “Ambush marketing clauses in the ODA’s contracts made it impossible for us to publicise any involvement in the Games, but we did benefit from being onsite with spin-off business in spill response, barge booming for stored fuel in the canal; hazardous waste and other industrial services throughout a hugely successful project. However, just recently there has been a relaxation of this so that British companies can reference their contribution and we have applied for a licensed agreement for London 2012 Supplier Recognition with the British Olympic Association.A proud supplier After supplying the Olympic rowing test events in 2011 WP Group was awarded the prestigious contract to install, supply and maintain the London Organising Committee of the Olympic and Paralympic Games (LOCOG) sport and logistic fuel for over 40 venues, including Olympic Park, Excel, O2, Eton Dorney, Weymouth and numerous football stadiums. Darren Borras, the company’s commercial director led the project from the test events and bidding process. “The WP team continues to impress me with its desire and ability to deliver the most professional service in the toughest of conditions, closest scrutiny and against the tightest timelines. The Olympics was a true test for our expanding organisation and one for which I am proud to award the team a gold medal!”

News

Driven to succeed

Group managing director, Andrew Palmer Against a backdrop of economic instability, one company bucking the trend and achieving impressive organic growth is the Suttons Group. The Cheshire-based global logistics provider recently announced group revenues of £149 million, pre-tax profits of £7.2 million, and a 40% rise in turnover in the last two years alone.Liz Boardman visited group managing director, Andrew Palmer at the company’s Widnes headquarters to find out the secret of its success.Riding the storm Seven years ago the company was not in the enviable position it is now, but in many ways this enabled it to ride the recent downturn more effectively, as Andrew told FON: “The company was in trouble financially and commercially, but we were able to turn it round successfully. By actively looking at cash flow and overhead costs, we were able to make the business leaner and stronger, which actually prepared us for the downturn better than most other companies. We’d already taken the necessary measures to survive and put the company where it needed to be.” Currently in the fuels sector, Suttons operates 75 road tankers across 20 sites throughout the UK, including Grangemouth, Purfleet, Milford Haven and Avonmouth. Harvest Energy is one of the company’s biggest customers with whom it has “a long and mutually successful relationship.” Fuel logistics accounts for approximately 20% of the group’s overall business, making it an extremely important area for Suttons. Speaking to Andrew, a day after the chancellor’s Autumn Statement, he was optimistic about the fuels side of the business. “Now the fuel duty has been put off, it gives us breathing space. It’s the right decision and it will definitely help everyone.”The last link Probably one of the biggest factors in the company’s growth and success is its approach to training and health & safety. With 450 drivers on its books, recruitment, training and safety are key issues for Suttons, not just in fuels but across all areas of the business. A number of drivers are trained in more than one area to ensure flexibility. “Whilst drivers mostly stick to their own areas, some are cross-trained and we do have a contingency plan, which was developed when the bird flu crisis struck a few years ago.” He went on to say: “Drivers have got a very responsible job. They spend an awful lot of time on their own and are the last link in the chain for the customer.” Managing director of the company’s road tanker division, Tony Leighton, told FON that driver recruitment is intense. “As well as a pre-employment driving assessment and interview, drivers must undergo numeracy and literacy tests and drugs and alcohol checks, in support of the company’s policy of zero tolerance. We’re also looking to bring in behaviour-based psychometric testing in the near future.”Making safety memorable As active members of Brake and four times winners of Motor Transport’s Safety in Operation award, Suttons takes safety extremely seriously. The company employs 11 dedicated driver trainers to assess new starters and all drivers on an ongoing basis. As well as monthly tool box talks and yearly refresher training, Suttons insist that all drivers undertake a defensive driving course every two years. “We look at all the potential risk factors and try to minimise them where we can,” said Tony. “It’s about making safety memorable and constantly refreshing the message.” “Anyone can buy trucks,” Andrew added, “but people make the difference – that’s why we have such a strong focus on training and development.” It’s this focus that has won the company a lucrative contact in the Middle East. “Our partners in Saudi Arabia were very impressed with our strict training and safety policies and its one of the main reasons why they wanted us on board. Our driver trainers have been out there recently, transferring skills to local drivers.” Moving forward however, the company is going take a slightly different approach to training, as Andrew explained: ”We’re going to begin some joint attitude training for both drivers and managers. This will be carried out in a series of workshops, in conjunction with a third party training provider.”Preparing for winter Driving in treacherous conditions is also something that the company is keen to cover with its drivers so it actively prepares for winter. Andrew told FON that preparations start as early as July. “We make sure that all of our drivers are briefed on winter driving techniques by the middle of August and that we are well stocked up on grit. You cannot underestimate the value of preparation. “However, the problem is not getting the depot cleared for action, but getting drivers to the depot,” he added. “We learned a lot three years ago, when the weather was bad. The worst time is after Christmas when some of the vehicles can be stood for three or four days unused. It’s important to check the engines and lights before the drivers get to site.” Long term, the company is also looking at ways to get better predictability, to try and safeguard and plan for extreme weather conditions such as flooding, which affected the UK towards the end of last year.So what’s next? With projected figures for April 2013 looking healthy, FON was keen to find out how Andrew plans to take the company to the next level. “We’re aiming to double business in the next three to five years by retaining and recruiting excellent staff,” he said. Admittedly this isn’t going to be easy but Andrew remains positive: “Generally, the economic outlook is still bleak and predictions aren’t great, but in our industry it’s about making the best of what you’ve got. We’ve set a high benchmark of growth in recent years and have raised expectations amongst shareholders. However, we’ve renewed and taken on new business in the UK, including Total and are always looking at where we can add value and skills.” Although Andrew admitted that the company has looked at acquisition opportunities in the fuels sector, so far nothing has been the right fit. “Along the way things have not fitted strategically or the price has been too high. You have to kiss a lot of frogs to find a prince,” he joked. “Acquisitions are fraught with challenges. It’s a challenge to integrate a company and extract value. We do take risks, but not gambles. We’re a privately owned, family business, extremely conservative and prudent about where we put our money, but we may acquire in the food sector at some point, if the right opportunity arises.”

News

Getting warmer in the community

The CBL team headed up by Chris Pomfret Having spent several years as a sustainability consultant in the States, CBL’s Chris Pomfret found himself unexpectedly back in an Oxfordshire village of oil users, caring for his disabled mother Surprised to see three tankers from three different suppliers delivering oil at the same time, Chris was inspired to draw the village community closer together and Community Buying unLimited (CBL) was born. “Something magical happens when people join together. There’s a sense of community and inclusion,” explained Chris. “I wanted to create something unique.” Although initially difficult to get the scheme going, persistence paid off.Forming local partnerships Collaborating with housing associations, parish councils, community groups and Rural Community Councils (RCC), the scheme was able to get off the ground. Currently CBL works with 22 of the 37 RCCs across the country. Oxfordshire RCC was highly instrumental in getting others involved. Chief executive, Linda Watson explains: “We’d been thinking that if small local groups syndicated into something bigger, they’d increase buying power. By chance that’s when Chris came to see me. His village oil buying scheme had spread across North Oxfordshire. Borrowing his business model, we started the scheme in November 2010, using our long track record and extensive reach into communities to promote it. “We agreed it would be appropriate for us to build the scheme around local community coordinators, who get membership free of charge. In Oxon we now have 40 coordinators covering 86 communities. “Within three months colleague RCCs were asking questions – six months later we’d developed a franchise offer, now taken up by 21 other counties. In Oxfordshire alone we have over 1000 members, who pay £24 per annum. “From day one, we’ve been convinced that this scheme not only helps members save money, but also reduces the carbon footprint of deliveries. As an organisation that cares about environmental sustainability, we’d prefer not to be running an oil scheme – but for off-gas rural communities, oil heating is a fact of life.”Changing buying and supplying behaviour Currently there are over 9000 households and businesses buying oil through CBL. Feedback from satisfied customers has been extremely encouraging. “We avoid submitting orders in December and spread buying across 11 months, especially over the summer. This January alone, we placed orders totalling over 1.9 million litres.” “On the distributor side, perceptions have changed,” says Chris. Fuel Supply Solutions consultant, Keith Guppy, is working with Chris to help him better understand the distributor market and build a new buying model. “Viewed by some as the Antichrist, many thought Chris was simply driving down prices and forcing them to lose contact with individual customers,” said Keith. “Not so, CBL actually wants to make a fairer market which is ultimately more sustainable. It’s developing better relationships with suppliers and encouraging people to change the way they buy heating oil. CBL believes suppliers can make more money by delivering smarter,” said Keith. “As changes are implemented, bulk orders through CBL will result in distributors actually saving 1.5% on each individual card payment,” added Chris. “Keith wouldn’t be working with us if he didn’t see benefits for the industry. He’s helping set up an electronic purse so that customers can pay CBL by Paypal and spread payments across the year.” CBL now places orders with more than 40 fuel suppliers. Kevin Day, business development manager at Barton Petroleum commented: “Since our initial meeting in February 2010, I feel Chris now has a far better appreciation of the operational issues and difficulties faced by fuel distributors. Our dialogue has led to a realisation that cooperation and a willingness to work together is more productive for both parties. We’re always looking at ways to improve service and to help customers cope with higher energy costs. The industry does need to do more to help alleviate fuel poverty and we’re happy to be a supplier to CBL.” Another supplier told us: “We’ve done some business with CBL this winter.  They provide very comprehensive information, customers ring promptly with payment, and there’s a reasonable delivery window.”Gaining oil buying intelligence to help those in fuel poverty CBL is behind an initiative to expand the use of smart meters. “It’s a major problem when people don’t know what’s in their tank, so making a tank smarter makes sense,” said Chris. A mini version of the industrial sized smart meters used extensively in Africa and India has been created incorporating an electronic dipstick which sends users an update every two days. Currently a group of 50 householders are piloting the scheme. “Early results show huge potential as people better understand the big green thing at the end of their garden,” said Chris. Deeply concerned about fuel poverty, Cottsway Housing Association in West Oxfordshire is also involved. The Association has purchased a number of CBL’s smart meters for its most vulnerable tenants. In return CBL has developed a community oil fund that purchases oil on behalf of Cottsway’s tenants. The smart meters inform CBL of oil used, with tenants able to pay for oil as used. “Cottsway has shown real vision – we believe this is the first pay as you go oil system of its kind – and a solution to an issue that the heating oil industry has never been able to solve for itself,” said Chris. Barton Petroleum is also supporting the use of smart meters. Kevin explains: “We’re constantly looking at ways to keep distribution costs to a minimum and recognise the pressure from government to help our customers reduce CO2 emissions. We’re hoping to work closely with CBL to promote this smart meter. Customers will be able to see how much fuel they’re using and it’ll help reduce emergency deliveries.” CBL members are also benefiting from the government’s ECO (Energy Company Obligation) initiative. CBL has direct access to a fund to facilitate the installation of energy efficiency measures into off-grid homes – including free boiler replacements for the oldest most energy inefficient boilers. “A massive development for us and one on which we’d like to work even more closely with suppliers to help them help their customers,” said Chris. Now in its fourth winter, CBL continues to buy communal oil, rock salt and even iPads. Mains gas and electricity are on the horizon, but it is in the immediate future that Chris believes those working with CBL can increase profits, reduce fuel poverty and lower their carbon footprint. Share your thoughts on community buying with liz@fueloilnews.co.uk

News

Theft threat?

When the price of crude oil rises, reports of oil theft increase. Alex Porter spoke to distributors about the situation in their area A recent article on the Fuel Oil News website reported that police in Leicestershire had found that fuel to the value of £16,000 had been stolen in the region over a period of 60 days. In Wales, statistics revealed the equivalent of a theft a day by the end of 2011. The impact on business Neil Kovac, sales manager at Leicestershire-based Brobot Petroleum said: “Whereas buyers would have previously purchased larger tanks in order to buy more fuel at once, buyers are becoming more wary of purchasing and storing large amounts. “This is especially true for the agricultural community in and around the Leicestershire region. More and more farmers are spreading their deliveries out. This obviously impacts upon our delivery costs and for the farmer, makes them more vulnerable to running out of fuel.” Duncan Lambert, general manager of Rix Petroleum, agreed that, as well as a lack of funds, rising levels of theft are partly responsible for smaller volume orders. “A big problem is that each time our 30-foot tanker parks outside a property to make a delivery, we advertise that a new batch of oil has just been delivered. But what can we do? Alarms, locks and fancy gauges are available; however, if the thief wants it, they’ll get it!” “In response to this developing trend, GB Oils made a strategic decision to establish a range of oil monitoring and security products and bunded oil storage tanks to help keep our customers protected,” explained Sara Richardson, GB Oils. Grossly exaggerated? Not all distributors believe that instances of oil theft are as widespread as suggested. “Whilst there has been an increase in isolated thefts of oil, I think that, due to publicity around theft, some customers automatically believe that because the smaller quantity they’ve purchased hasn’t lasted as long as their usual larger purchase, their oil must’ve been stolen!” said Mark Nolan, owner of Nolan Fuel Oils. Stevenage Oils has been working with Hertfordshire police to distribute leaflets making consumers aware of thieves, but owner John Cooper described reports of oil theft as “grossly exaggerated.” “People hear about a theft, and then assume the same has happened to them when they’ve actually just run out. Oil does get stolen, and plenty of products have been sold to try and combat that – but there’s no point having a very secure lock when the tank itself is plastic!” “We’ve not seen any evidence that the threat of theft is eroding confidence in oil heating, but it would be wrong to be complacent,” advised Malcolm Farrow, OFTEC marketing and communications manager. As an industry we must do everything we can to help customers secure their oil tank.” Share your thoughts on oil theft – prevalence and prevention liz@fueloilnews.co.uk https://blog.boilerjuice.com/3-ways-to-prevent-heating-oil-theft-in-your-area/

News

Growing FAST

Neil Ryding, Bob Hall and Julia Mansfield With a strong research background in both a major oil company and a couple of large chemical concerns, Bob Hall founded Fuel Additive Science Technologies (FAST) in July 2005 Having the original intention of developing technically superior off the shelf automotive products offering 90% technology and 10% marketing (rather then the other way round); with a small marketing budget and the need to buy shelf space in key outlets, the concept was proving difficult. However, that autumn, Bob was approached by Mark Haselden, then with CPL Petroleum, about the development of a premium heating oil with added fragrance. Also expressing interest in premium kerosene were James Spencer, then at Bayfords, which went on to launch the new product at nine depots over 7 working days, and Neil Donald, then owner of Southern Counties. Up to this point, being a diesel and a gasoline man, Bob had never looked at kerosene. Research found much useful evidence in the bigger heating markets of France, Germany, the north east USA and Scandinavia which led to FAST’s premium product for pressure jet boilers. Then as problems with AGAs proliferated, the timing was perfect to develop a product for this market too. Whilst the chemistry was relatively straightforward, finding a company to produce bottles in the desired quantities was a challenge. A Norwich-based company now produces 200, 100 and 50ml bottles for which FAST owns the tooling.Staff additions Although by 2008 FAST had found its niche, it was still very much a cottage industry with a staff of two consisting of Bob and his partner,, SallyAnn as company secretary. Bob did all the formulations, bottling and labeling, even going out in a van to make sales. Enter Charles Southan. Despite a background in selling women’s underwear, Charles proved to be a first class relationship builder; Bob credits him with being largely instrumental in growing the business across the UK. Charles’ arrival coincided with the need to desulphurise fuel which put huge demands on refineries, resulting in more kerosene being imported with inherent quality issues. In October 2009, Charles was joined by Tim Carlon. Both recruits had come via the Golden Ball in Ironbridge, a popular watering hole of Bob’s. Sales to agricultural and marine markets are covered by Jane Murdock. By April 2010, FAST had 8 employees and when managing director Neil Ryding arrived that July, Bob took up the position of chairman. Working with Shropshire County Council, FAST now offers work placements to young people, some of whom are now in full time positions. In December 2011, chemist Julia Mansfield joined the team.The right product at the right time Again in 2011, FAST developed the right product at the right time when the gas oil standard changed and off-road diesel saw a massive reduction in sulphur. With off road vehicles calibrated on white diesel, an additive was needed to bring red diesel up to the DERV specification. FAST’s number one product is still its kerosene additive, now used by over 90% of the fuel distributor market. Its gas oil additive is in second place, followed by Diesel Supreme, a premium additive used by hauliers. Power Restorer, a service tool for agricultural/diesel servicing workshops, which cleans out deposits in the injectors, comes next. Recent cold winters have seen sales of anti-waxing products rise considerably whilst poor housekeeping exposure led to a peak in anti-bug sales in 2011. To test the performance of its additives, there are two boilers and an AGA which also keeps FAST’s Shropshire premises warm and is the focus for a Friday feed up when staff take turns to cook lunch. Agricultural additives have been independently tested by a Lincolnshire-based agricultural machinery dealership. When a customer has fuel problems, FAST offers a special customer service taking in samples for test and providing an answer.What’s next for FAST?  This month Julia, who produced a fuel quality report last year, will be joined in the laboratory by a new recruit whilst significant investment is being made in the laboratory itself. “The fuel quality report was a real milestone; we went to fuel producers, shook the tree and got factual information rather than the usual fuel hearsay. The perception is that nothing changes in fuel, but believe me it does,” said Julia. The next generation of heating oil additive with a patent pending is FASTFlame, which provides improved boiler efficiency even on new equipment. FAST recently expanded into Ireland where Jeff Murrells is in charge. “Whilst this market has huge potential, economic woes have made all fuels price sensitive and premiums, whilst beneficial, can put people off,” said Neil. FAST has also received supply enquiries from Europe. Attendance at regional shows has led to ‘a massive increase’ in recognition of its own Exocet brand. Getting together with a number of agricultural equipment suppliers and fuel distributors to help educate customers about how to store and look after fuel has paid dividends. “We’ve come a long way but we’re still a small company with multi-skilled staff willing to turn their hand to anything. I always tell people that if they come to work here they leave their ego at the door,” said Bob.

News

A lubricants package that delivers

Lee Burgess (l) and Ian Appleton With cost cutting top of many a distributor’s business agenda, Fuel Oil News asks are there any opportunities available to increase profit? Speaking to Euro Oils directors, Lee Burgess and Ian Appleton, the answer is an emphatic “yes”. Just four years ago, the pair acquired this Midlands-based lubricants blender and manufacturer. Having grown the business by 400%, Euro Oils customers are sharing in the company’s success.Our lubricant, your brand Private label branding in the UK has grown substantially as major oil and lubricant brands have retrenched. Euro Oils is different from other lubricants manufacturers, in that it produces lubricants solely for its customers. Working with Euro Oils allows your company to build its own brand equity with a quality UK manufactured product bearing your name. Not having its own brand, Euro Oils will never be in competition with yours. Euro Oils acts as your silent partner – never divulging its suppliers nor its customers. “We launched our own brand of engine oil after becoming disheartened with the service and margins offered by our existing suppliers. As a small wholesaler/distributor we weren’t taken seriously by many of the other companies that we approached. Euro Oils came across as far more on the ball, and I was confident that they could deliver what I wanted.” Professional and profitable Benchmarking itself against the global leaders in lubricants, recent investment has vastly improved the image, quality and presentation of packaging. “When our customer’s brand packs a punch on the shelf, it’s definitely in everyone’s interests,” said Ian. “Professional packaging that really stands out certainly helps increase sales.” Considerable investment in the company’s capacity, capability and people has seen new laboratory testing equipment, a state of the art label printer, new filling lines plus more graduate recruitment and staff training. “For the first time in over 7 years of wholesaling other brand engine oils we can finally see profits in small pack engine oil. Previously our oil brands had acted as a door opener and we would be reliant on pushing wiper blades, car mats and seat covers to try and earn some profit. Sales are going very strong; the independent motor factor shops and a couple of larger distributors have been very receptive to our branding and packaging.” “We’ve added more to our offering,” said Lee. “Having reduced the complexity around the sale of lubricants, there are now less barriers to entry for smaller players. Synthetic oils have risen in prominence and there’s been a move away from barrels to the production of smaller pack sizes and multiple packs. Large or small – all customers can build a brand with a strong image in the automotive and agricultural markets, and make a good profit.” With threats of negative interest, rather than leave £30,000 in the bank doing nothing, one Euro Oil customer spends the money on lubricants; in six weeks he can make a £10,000 profit. With the minimum order being just a pallet, entering the own brand lubricants market may be easier than you think. Taking a flexible approach, Euro Oils encourages customers to regard its blending plant as their own. “Simply tell us what you want,” said Lee.“A partnership with Euro Oils was very much part of our company strategy. We felt that developing our own brand products for our retail network would give us a competitive edge. On a more personal level I have known Lee for many years and knew that I could rely on him to deliver a package that would effectively suit our business needs.” Having upgraded its facilities for the benefit of customers, Euro Oils has upgraded itself with a brand new logo designed to reflect the company’s growing customer base in the Middle East.  Check out the new logo and brand new website at www.euro-oils.com. Could this silent non-competing partner give your business a competitive edge? To find out more, please call Lee on 01527 502252.

News

The Crown goes to Emco Wheaton

Glynn Mitchell says it’s the easiest system he has ever used Crown Oil recently selected Emco Wheaton to be its electronic pump metering supplier after the Bury-based distributor had an excellent introduction to the company’s latest Data Plus 2 equipment With eight new tankers being added to Crown’s fleet over the coming months, Emco’s electronic pump metering will soon be at the heart of many of its deliveries. Glynn Mitchell (pictured here), who joined Crown from Samuel Cooke last year, is one of the lucky drivers to have been given one of the brand new DAF CF tankers. “In my time as a tanker driver, this is definitely the easiest system I’ve ever used. Its speed, coupled with ease of use, makes my job very efficient.” Also impressed with the equipment’s simplicity and quality is Crown Oil fleet engineer, David Goodall, who has been with the company for 10 years. “Implementation has been so easy. The driver of our first new truck took to it straight away without the need for any further training. “Plus the back-up given by Emco Wheaton’s sales and service team has been excellent. Based on this experience, we decided to fit further trucks with Data Plus 2.” Asked about what he looks for when sourcing a new tanker, David said: “Price is the main criteria, along with proximity. Located in Lancashire, Crown’s only an hour away from south Yorkshire. We’ve used both RTN and Tasca for 10 years, and both are always asked to quote for each new tanker we source. “We’ve standardised our fleet so that trucks are identical. They all work in exactly the same way which really helps drivers who use a variety of vehicles. “We started using Emco products awhile ago and were blown away by a system that’s methodical and essentially both driver and mechanic friendly. It’s a fabulous system that guides drivers through the whole process, especially useful for drivers working from remote depots. Jonathan Wiltshire, Emco Wheaton’s territory sales manager, added: “We were very pleased to hear that Crown’s drivers have found the simplicity of the Data Plus 2’s litre counter to be such a huge benefit. The equipment is extremely intuitive; it guides each decision the driver has to make, facilitating faster and more efficient deliveries.”The benefits of Data Plus 2 The system comprises a lightweight aluminium pneumatically actuated manifold assembly with gas extractor, an electronic litre counter/control unit, meter, pump, printer and product transfer system.

News

A positive story for the UK

A newcomer to the UK, the Valero Energy Corporation entered the UK market last summer following its acquisition of Chevron assets including the Pembroke refinery, pipelines, terminals, an aviation fuels business and a network of over 900 Texaco-branded service stations in the UK, Plus around 230 in Ireland. This Fortune 500 company has headquarters at San Antonio in Texas with total assets (at the end of 2011) put at $42 billion. Market opportunities Keen to know what attracted Valero to the UK market, Fuel Oil News editor Jane Hughes recently met with Eric Fisher, president – Europe and Mike Lewis, director – product supply, at the company’s UK headquarters in London’s Canary Wharf. “Valero has had a keen interest in acquiring an asset in the UK or ARA (Amsterdam Rotterdam Antwerp) markets for some time,” said Eric. “Having a North Atlantic position enables us to do commercial trades here and to gain a much better insight into the European market. “The Chevron acquisition has given us an excellent entry into the UK – it was a good opportunity that came with good people and good logistics. With this European foothold, Valero has the ability to ship excess gasoline back to the north east US, where many refineries have closed. And, on the flip side, we can bring diesel back to the UK and ARA region.” Now firmly focused on profitably growing its inland volume, Valero has already made significant investment to move more barrels into the Midlands market and to offer its customers quality products at a competitive price. The company has an interest in four pipelines and owns five terminals – Avonmouth, Cardiff, Kingsbury, Manchester and Plymouth, and is part owner of a terminal in Dublin. The Mainline pipeline which connects the Pembroke refinery with the Midlands and Manchester is also under Valero ownership. To further strengthen its supply position in the Midlands and north west of England, Valero will be reopening the Manchester Fuels terminal this spring. “This terminal is very conveniently placed; former and prospective customers are very enthusiastic about its reopening,” said Mike. “I am pleased to say that Valero has been very well received in the UK market place and our work force is proud of what we’ve achieved to date. We’ve had some excellent feedback.” An experienced refiner “The refining market is volatile, seasonal and cyclical but we’ve got the experience in this business,” said Eric. (Valero is now the world’s largest independent refiner with 15 refineries producing 2.8 million barrels of oil per day.) “Western Europe is a challenging market to operate in, and it’s very competitive. That said, we’ve been here 14 months now and we’ve found nothing here that we had not already anticipated. “Valero is very pleased with its UK acquisition. There are still more opportunities to reduce costs, to be more effective and to ensure we continue operating safely – we work to improve on these things every single day,” Mike added. Valero’s refined product customers include its network of Texaco sites, branded wholesalers, jet fuel handlers and supermarkets. Kerosene is a sizeable market for Valero. From allocated crude stocks, the company currently sells 83% as kerosene and 17% as jet fuel but acknowledges that kerosene demand is ‘steadily decreasing.’ Ireland is one of Valero’s biggest kerosene customers. Asked if they thought the UK’s kerosene market would be quickly eroded by the UK government’s renewables drive, Mike replied: “Not yet, such transitions take a lot of time. The good thing about kerosene is that it’s a dual purpose fuel. In an area that’s short on fuel, we could easily switch more kerosene sales to jet fuel.”  Introducing E10 and the possibility of a Valero brand The challenges of introducing E10 into the UK market were also discussed. “E10 is difficult as the rules are far from clear,” said Mike. “By early January, it will be possible to put up to 10% ethanol in petrol but will that be introduced on the forecourt? The industry is waiting for some guidance as to when, where and what. We look to the government for direction and to communicate with consumers.” FON also asked about the possibility of a Valero brand being introduced to UK forecourts. “We’re evaluating our options with respect to re branding. Texaco is a strong brand with a long history in the UK so this is clearly something we have to consider very carefully,” said Eric. So have there been any regrets about entering the UK market? “Valero is a positive story for the UK, the company is well-capitalised and we’re still excited about being here. Make no mistake the UK market is very different, but it’s been a great transition and we’ve got a great team here. We’re here, we’ve identified the assets and we’re continuing to invest.” Developing a sense of community A recognised community leader, Valero likes to give back to the communities in which it works. Eric explained: “Well established in all the countries in which Valero operates, we’ve got volunteer schemes, charitable giving and governorships going in the UK and Ireland. To date employees have volunteered 785 hours to local projects.”   Valero was formed as a pipeline company in Texas in 1980. The company acquired a shutdown refinery site at Corpus Christi, now one of the newest refineries in North America. In the mid 90s, Valero chose to sell its pipeline business to grow the refining side. Valero is now the world’s largest independent refiner with 15 refineries producing 2.8 million barrels of oil per day. With 21,000 employees, Valero operates in the US, Canada and the Caribbean and also owns 10 corn ethanol plants in the Mid West, a biodiesel plant in Louisiana and 6800 branded retail sites.

News

Phillips 66 – the perfect vehicle to talk

Out on the road – Pete, Lindsey and Guy at Old Trafford A few months after the Conoco Phillips demerger to create a business dedicated solely to its downstream operations, Phillips 66 took to the road in a uniquely branded bus to do what it does best – talking, and building customer relationships Over 200 dealers and distributors turned up to the Phillips 66 roadshow at exciting locations across the country, to take a seat in the specially designed double-decker bus, talk to members of the team, and learn more about the company after its introduction to the UK market earlier this year. It was a whirlwind journey around the UK, designed to allow as many customers to attend as possible. The dual-branded Phillips 66 and JET bus visited eight iconic venues, including the Falkirk Wheel, Bristol Planetarium, Twickenham and the Imperial War Museum. Fuel Oil News joined in the fun at the last event at Old Trafford football stadium, for a chat about the benefits of the recent reorganisation, and a peek into the Phillips 66 future.A seamless split “Looking back at the demerger, it has appeared seamless – but there has been a lot of work from those behind the scenes in the organisation,” said Pete George, managing director, UK and Ireland marketing. Lindsey Grant, manager, national sales, added: “The roadshow has been about showing that although operations are under a new name, we still have the same culture, mind-set and strengths. The name has changed, but we haven’t changed who we are. “Our objectives from the outset were to introduce customers to our team and highlight our new customer-centric structure and approach. It was also just as important for us to get feedback from customers and find out more about their needs directly from them. We feel that we have achieved this and more.” Phillips 66 was introduced in the UK in May this year, when the downstream business split from the ConocoPhillips name to create two independently operated companies. As a result, Phillips 66 focuses on downstream refining, marketing operations and trading in the UK, while also continuing to market its fuel brand as JET. The move also included a company restructure, involving the creation of a separate national sales team, led by Lindsey, to look after UK-wide brands, such as GB Oils and Watson Petroleum. Independents with a regional base are now looked after by Guy Pulham, manager, regional sales, and a team of regional managers.Distributor benefits “We have introduced a number of changes during the reorganisation to further support our distributors. For example, regional account co-ordinators have been introduced to be on hand for customers when a member of the sales team is on the road or unavailable,” said Guy. “A new online system has also been installed at Bramhall, Immingham and Kingsbury which calculates the daily amount of fuel a distributor has lifted. If needed, they can request to lift additional product, meaning no wasted journeys. “The service we provide for each customer depends on the type and level of support they require,” added Lindsey. “Whereas national customers need a UK outlook, regional customers now have a contact within their local area to match the needs of their business. Matching technology and different planning strategies are also tailored for each customer. “The reorganisation addresses the way the industry is heading, and means Phillips 66 is at the forefront for the benefit of our customers,” said Lindsey. Busy ensuring that the split and restructure was as smooth as possible for customers, the company has been less vocal than usual. The roadshow presented the perfect opportunity to show customers that it’s business as usual and shout about the benefits of the structural changes. “We’ve seen a lot of people and it’s been a lot of fun,” Lindsey continued. “Our biggest strength is our service focus and the relationships we have with our customers, so the bus acted as the ideal mobile venue for us to talk informally to people in a friendly and relaxed atmosphere.”Culture of success The company recognises its culture as one of its core strengths, emphasised by the name change to Phillips 66 – which has been one of the leading fuel brand names in the United States for decades. “The Phillips 66 culture is very family oriented,” explained Pete George. “Our values of safety, honour and commitment are a perfect fit with the UK business. “We like to think we have a different approach. We listen to our customers and they have almost unlimited access to us – most have got my mobile number. We’ve got a very responsive and energetic team who don’t have to answer calls at 10pm, but they want to. You can’t buy that culture, you have to create it.” Pete was planning to retire later this year, but accepted his new position as part of the reorganisation and has no regrets about continuing. “It didn’t take a lot to persuade me to stay on after the restructure. I love the unique culture of the company, which was shown at its best throughout the roadshow. It’s a breath of fresh air in a corporate world.”An earlier interview with Pete George was published on page 6 of the September 2012 issue of Fuel Oil News.

News

Will liquid fuels be heating homes in 2030?

Jeremy Hawksley (director general, OFTEC), Martyn Bridges (new OFTEC chairman), Nick Hawkins, DESO Engineering (new OFTEC vice chairman) and Barry Gregory, Riello (outgoing OFTEC chairman) This was just one of the many questions asked at OFTEC’s AGM last month when the long term future of the oil heating industry was under debate.

News

Oil boilers – significant sales increase

In the first quarter of 2013 oil boiler sales increased by 22% compared to last year. Sales at the end of 2012 also showed an improvement on the previous year. Commenting on the news, OFTEC director general, Jeremy Hawksley said: “Most boiler sales are distress purchases and the healthy results are due partly to the cold weather the UK has experienced this winter. However, it also underlines the public’s continued enthusiasm for oil heating and the fact that upgrading to a modern oil condensing boiler will bring an immediate saving in heating costs. This is by far the simplest and most cost-effective change that existing oil heating users can make”. OFTEC is promoting the benefits of oil heating to rural households with Oilsave leaflets and flyers. The flyer offers homeowners a booklet about energy efficiency which is available FREE from OFTEC. http://www.oilsave.org.uk/

News

FPS EXPO 2013 – more visitors

Visitors to FPS EXPO 2013 admire WCF Fuels’ latest tanker. Built by RTN Lakeland, it features WCF Fuels’ new logo Visitor numbers at this year’s FPS EXPO, where 98 exhibitors displayed the latest advances in oil distribution technology, were up 7% on last year. “There was a real buzz about the place this year and that showed in the level of enquiries we received, as well as the general atmosphere we experienced,” reported Kiran Shaw, operations manager at IFC Inflow. “It is our most important show of the year, we really enjoy attending and catching up with both customers and suppliers, old and new. “FPS EXPO is a very focused show, targeted specifically to our customer base” said an Emco Wheaton spokesperson. “It offers an opportunity to showcase our latest developments to a large audience.” New FPS president Mark Nolan addressed an audience of industry professionals at the awards dinner where John Bussell of Moorland Fuels took the coveted Driver of the Year award, sponsored by OAMPS Petrochemical. The runners up were Bob Cook of GB Oils and Mark Summerfield of Heltor. Planning has already begun for the 34th FPS EXPO which will again be held in Harrogate on 9 & 10 April 2014. Many of this year’s exhibitors will be returning and 41% of the stand space has already been sold.www.fpsshow.co.uk

News

Vital statistics for oil

The UK produced less oil in the fourth quarter of 2012; the closure of Coryton in July 2012 was a key factor says a recently published report. Last month the Department of Energy and Climate Change published its Energy Trends and Quarterly Energy Prices covering new data for Q4 2012 and provisional annual data for 2012.     Key findings • The UK’s total energy production was 10½% lower than in 2011 • Imports in 2012 were at a record high, with exports at their lowest level since 1989 • Oil production was 14½% lower than in 2011 – the lowest annual production volume since the current reporting system began • Production of petroleum products was down 8½%, with the closure of Coryton in July 2012 a key factor • Compare to Q4 2011, the cost of heating oil increased by 2.7% • Based on a fixed consumption level of 3,300 kWh, the average electricity bill in 2012 increased by £26, compared to 2011 • Based on a fixed consumption level of 18,000 kWh, the average 2012 domestic gas bill rose by £81, compared to 2011   Oil quarterly tables ET 3.1 – 3.7 are available on the DECC section of the gov.uk website at: www.gov.uk/government/organisations/department-of-energy-climate-change/series/oil-statistics     Energy Trends and the Quarterly Energy Prices bulletins, published quarterly, are available in hard copy from DECC on subscription, price £40 per annum and on the DECC section of the gov.uk website at www.gov.uk/government/organisations/department-of-energy-climate-change/about/statistics    

News

It’s a cracker for Essar

Moving the load was a complex technical operation – it took six hours to transport the head from Ellesmere Port docks to the refinery four miles away Vital to Stanlow’s annual production of three billion litres of petrol, Essar Oil (UK) recently took delivery of a 450 tonne steel regenerator head for its residue catalytic cracking unit. Its delivery is part of a planned £23million refurbishment project for the unit, which is the largest of its kind in Europe. The unit is being prepared for a major refurbishment later this year, of which the replacement of the giant head is a key element. It will give the refinery unit another 25 years of life. Volker Schultz, chief executive officer, said: “The project represents a significant multi-million pound investment and is further proof of our determination to ensure Essar Oil UK is sustainably profitable and growing moving forward. “The Stanlow refinery – the UK’s second largest refinery producing 15% of the UK’s transport fuels – is a major economic driver in the north west and this is a clear demonstration of our confidence in its future growth.”www.essar.com

News

Storage – reducing fire risk

Since the incident at Buncefield in December 2005 changes have been made in the regulatory approach to fire precautions at such installations. The EI Model Code of Safe Practice Part 19: Fire precautions at petroleum refineries and bulk storage installations provides updated guidance The Energy Institute (EI) has updated its guidance on fire precautions measures to reduce the risk from fires at installations that process and store crude oil, petroleum, intermediates and refined products The updated EI Model Code of Safe Practice Part 19: Fire precautions at petroleum refineries and bulk storage installations covers prevention through to detection, protection systems and mitigation measures and looks at selecting, implementing and monitoring the continuing performance of installation-specific justified risk reduction measures. It supersedes the second edition which was being finalised at the time of the Buncefield bulk storage installation major accident in December 2005.  Since then there have been changes in the regulatory approach to fire precautions at such installations, encompassing fire prevention measures, incident detection techniques, fire-fighting and response and emergency planning requirements.  Among others, there have also been major changes in Part 19 to:Enhance guidance on consideration of environmental impacts of fire-fighting and the need for environmental risk assessment Provide guidance on fire response for ethanol and related polar substance handling/storage.Include guidance on potential scenarios, the role of congestion, incident consequences and examples of substances with a propensity to form large flammable vapour clouds.Clarify basis for determining whether scenarios are credible by referencing their likelihood to risk   tolerability criteria.Provide guidance on passive fire protection (PFP) maintenance, fire water systems and detection systems.Provide guidance on vulnerability and siting of critical equipment and resources. The guidance in this publication should assist process safety engineers/advisors, designers, emergency planners or others with responsibility for fire and explosion hazard management to meet the requirements of the European Seveso II Directive.The EI Model Code of Safe Practice Part 19: Fire precautions at petroleum refineries and bulk storage installations can be ordered at www.energypublishing.orgISBN: 978 0 85293 634 4Price: £165.00

News

Non-compliant tanks

“Failure to install a storage tank correctly can cause irreparable damage and significantly reduce operational life,” says Carbery’s John Switzer An all Ireland oil tank survey has revealed that 78% of installations completed in the last 10 years were non-compliant with at least one OFTEC tank installation requirement. The Carbery Plastics survey analysed compliance with OFTEC storage tank installation requirements at 150 domestic heating oil storage installations across Ireland. In the Republic of Ireland, environmental protection was the biggest issue with 72% of surveyed tanks incorrectly specified as single skin tanks at installations where a bunded tank was required. In Northern Ireland, fire protection was the biggest issue, with 60% of tanks non-compliant with fire safety requirements. Carbery’s John Switzer said: “When installed in accordance with OFTEC requirements, modern plastic oil tanks can provide many years of reliable, dependable service. However failure to install a storage tank correctly can cause irreparable damage and significantly reduce operational life. Non-compliance with installation instructions and statutory requirements means that some technicians are exposing themselves and their customers to unwelcome and wholly unnecessary risk and liability.”www.carberyplastics.com 

News

Reviewing the UK’s oil stocking system

Is the present obligation on suppliers to hold stocks the most efficient model or would a centralised stocking agency be more appropriate? Your views are sought by 7th June. “We are launching this consultation to ensure our oil stocking system continues to follow best practice, remains fit for purpose and provides the foundation to a vibrant UK oil industry,” said energy and climate change secretary, Edward Davey. At UKPIA, director general Chris Hunt welcomed the government’s consultation: “We would support the establishment of an independent stockholding agency to manage the Compulsory Stock Obligation (CSO) going forward. We welcome DECC’s commitment to examine the case for this approach, and look forward to responding to this key consultation.” The Downstream Fuel Association also supports the consultation and DECC’s consideration of a centralised stocking agency, in particular. Chief executive Teresa Sayers said: “This is a unique opportunity to ensure the UK finds the most cost effective way to comply with its international oil stocking obligations.” Have your say in the consultation by clicking here. Responses are requested no later than 7 June 2013 and should be emailed to deccdownstreamoilteam@decc.gsi.gov.uk or, if in hard copy, to David Rolfe Department for Energy and Climate Change (Area 3E), 3 Whitehall Place, London, SW1A 2AW. Official published figures in Energy Trends March 2013 showed the UK had stocks equal to around 84 days of average consumption are available by clicking here.