Spotlight 35

News

Adler and Allan – APEA win and an acquisition

Killian Tallon, APEA chairman; Nobby Clarke, chairman of E&S Environmental and director of Adler & Allan; and Warren Peters, managing director of KPS UK at the APEA presentation event Adler and Allan’s ethanol coalescing filter won the Environment Protection and Improvement category at this year’s Association for Petroleum and Explosives Administration (APEA) awards, announced earlier this month.

News

John Alton – 52 years in the lubricants industry

John Alton (right) receives his gold watch for 25 years’ service to Morris Lubricants from director David Goddard One of the most highly respected figures in the UK lubricants industry has celebrated more than half a century of service by being presented with his second gold watch. John Alton, commercial director of Shrewsbury-based Morris Lubricants, is credited with successfully driving the company forward during his time as chief executive. He joined the family-owned oil blenders in 1989 from Silkolene Oils in Belper, Derbyshire, where he was sales and marketing director and collected his first gold watch for 25 years’ service. He handed over the reins at Morris Lubricants to managing director Andrew Goddard in 2008 but continues to be responsible for developing home and export markets. Company director David Goddard, who made the presentation to Mr Alton, said: “John has driven the company forward over the past 25 years. He is without doubt one of the most prominent and highly respected figures in the UK lubricants industry with worldwide experience.” In 2012, in recognition of his service as the longest serving board member, Mr Alton was elected president of the United Kingdom Lubricants Association (UKLA), which represents more than 100 manufacturers in the lubricants and metalworking fluids industry. He had previously served as vice president for eight years and received the President’s Award from the UKLA in 2008 for his contribution to the lubricants industry. Reflecting on his 52 years in the lubricants industry, 77-year-old Mr Alton said: “I am constantly surprised by the way the passage of time seems to accelerate as you get older. I still feel that the company has some exciting opportunities ahead and wish I could turn back the clock and do another 25 years in the industry!”

News

Stanlow – a winner in the 2014 RoSPA safety awards

Essar Oil UK received the gold award for 2014 and the order of distinction for 18 consecutive gold awards at its Stanlow manufacturing complex. Delighted to be recognised for Essar Stanlow’s commitment to occupational health and safety, site manager Jon Mason commented: “We’re very proud of this achievement, which is our 18th consecutive award, as it recognises our absolute commitment to preventing injuries and ill health at Stanlow. ” The RoSPA awards date back 58 years and recognise commitment to continuous improvement in accident and ill health prevention at work. Through the scheme, which is open to businesses and organisations of all types and sizes from across the UK and overseas, judges consider entrants’ overarching occupational health and safety management systems, including practices such as leadership and workforce involvement. David Rawlins, RoSPA’s awards manager, said: “The RoSPA awards encourage the raising of occupational health and safety standards across the board. Organisations that gain recognition for their health and safety management systems, such as Essar Oil UK’s Stanlow manufacturing complex, contribute to a collective raising of the bar for other organisations to aspire to, and we offer them our congratulations.” Stanlow produces approximately 15% of UK transport fuels, including three billion litres of petrol, 3.5 billion litres of diesel and two billion litres of jet fuel per year. www.essarenergy.com

News

‘Successful entrepreneur’ – new Topaz chief executive

 “We aim to build a world-class retail and fuel business and to expand our operations significantly over the coming years,” says Emmet O’Neill, new Topaz chief executive. Last month John Callaghan, chairman of Topaz Energy Ireland, announced that Emmet O’Neill had been appointed to take over as chief executive on 1st February 2015. Sean Corkery will continue as acting CEO until then. Thirty-five year old Emmet is one of the country’s most successful entrepreneurs with a number of interests across the economy. In 2005 he founded Smiles Dental as a radical and innovative patient-focused dentistry business. Over the following decade, he grew the business to become one of the largest providers of general and specialist dental services in Ireland and the UK with 78 branches between the two countries. Smiles Dental was sold earlier this year. He has previously worked in aircraft finance and in March was appointed to the Topaz board where has led a number of projects in recent months. “Visionary and passionate, Emmet is one of the outstanding young entrepreneurs in Ireland,” said John Callaghan. “We’re very much looking forward to his leadership and his exciting plans for the business.” “I am absolutely delighted to be taking up this role at Topaz – everybody connected with the Topaz business has been incredibly welcoming and I know they all share our ambition for the business,” said Emmet. www.topaz.ie

News

Clarehill Plastics acquires Balmoral Tanks rotational moulding business

On 31st October Balmoral Tanks divested the manufacturing of its range of rotationally moulded oil, water, wastewater and rainwater harvesting products to Clarehill Plastics. Trading as Harlequin, Clarehill has acquired a range of assets associated with the above products. These assets include the use of the Balmoral name associated with particular products for a period of 18 months and items of rotational moulding equipment. Harlequin has been producing an extensive range of oil, fuel and water tanks for over 30 years. The company is committed to both product and market development and sees this move as ‘an opportunity for its established customers to expand or develop into new areas of business’. Wastewater and rainwater harvesting are seen as growth opportunities both in the home and international markets with Harlequin now ‘very well positioned to service these sectors’. www.harlequinplastics.co.uk

News

Greenergy’s Plymouth terminal shortlisted for safety award

Greenergy’s fuel storage terminal at Plymouth has been shortlisted for a prestigious global safety award by the Energy Institute (EI). The EI awards recognise companies which have set new standards of excellence and innovation in their day to day operations. Greenergy’s shortlisting reflects the company’s ability to maintain and improve safety standards during an extensive regeneration programme. Over the last five years Greenergy has undertaken major improvement work at its Plymouth terminal to bring it into line with the latest safety and environmental standards. 15 tanks have been restored or replaced, new truck loading facilities installed and there has been a complete overhaul of safety and maintenance procedures, making it one of the first terminals in the UK to adopt post Buncefield standards. Earlier this year Greenergy’s Plymouth facility was also awarded its first Gold RoSPA award, following four consecutive Silver awards, in recognition of its outstanding health and safety management. Nathan Leaver, Greenergy’s Plymouth terminal manager, said: “Being shortlisted for the Energy Institute safety award demonstrates the hard work and determination of the team in ensuring that the terminal is safe and efficient. It also shows us that our drive to innovate and instil new standards can be used as a benchmark throughout the industry.” The winning entry will be announced on 13 November.

News

Euro Garages wins industry ‘Oscar’

Blackburn-based Euro Garages – featured in the October issue of Fuel Oil News  –  has secured the 2014 Forecourt Retailer of the Year award for multiple sites at The Retail Industry Awards. This year’s event – now firmly established as the ‘Oscars’ of the grocery industry –  took place at The Grosvenor House Hotel, London, at the end of September. Commenting on his company’s success, Zuber Issa, chief executive officer of Euro Garages, said: “The Retail Industry Awards prove that the quality of retail provision in the United Kingdom remains incredibly high. Everybody at Euro Garages is thrilled to be recognised alongside household brands such as Waitrose, Asda, Sainsbury’s and SPAR. As well as showcasing a wide range of retail offers and new product launches , the evening was a wonderful opportunity to recognise the very best of British retail.” Euro Garages is one of the UK’s largest privately-owned forecourt operators with over 180 sites, employing around 2,500 people. This is the third such accolade for the company, having been named Forecourt Trader of the Year in 2011 and again in 2013.

News

Hoyer supports driver training charity

Senior driver trainer, Chris Hill has been seconded to Tanzania Hoyer Petrolog UK is renewing its support for Transaid, the international development charity focused on transport management and driver training in developing countries. Hoyer Petrolog has previously seconded three trainers to deliver driver and hazardous goods training with Transaid and this month the company is seconding one of its most senior driver trainers, Chris Hill, to a project in Tanzania. Chris who is based at Hythe terminal is a full-time driver training instructor for Hoyer Petrolog UK. He was seconded to Transaid’s professional driver training project at the National Institute of Transport (NIT) in Dar-es-Salaam, Tanzania, in February 2012 to deliver the first input of driver training there and before that was seconded to the Industrial Training Centre (ITC) in Lusaka, Zambia. Hoyer says that despite the challenges of limited availability of equipment that might be considered standard in the UK, being able to make improvements in driver technique and to improve the handling of dangerous goods has proved to be personally and professionally fulfilling for its trainers. Operations director, Allan Davison, said: “Hoyer Petrolog is delighted to support the excellent work Transaid undertakes – we truly believe that the work undertaken by Transaid has made a real difference in improving road safety in Zambia and Tanzania.” Transaid’s acting chief executive, Caroline Barber, commented: “Every year 1.3 million people die in road accidents across the world – of which 90% take place in developing countries. In order for Transaid to keep improving road safety in Africa it is vital that we can work with companies such as Hoyer Petrolog. “We are extremely grateful to the company for their continued support and for offering their time and skills to develop the expertise of trainers at the NIT which ultimately helps to address dramatic statistics and save many lives.”

Opinion

“Are your drivers ready for Driver CPC?”

As the 10th September deadline looms, the race is on for operators to ensure drivers have completed the required 35 hours of Driver CPC training According to figures issued by the Driver and Vehicle Standards Agency earlier this year of the 750,000 HGV and PCV drivers on its training database just under 707,000 had engaged with the Driver CPC. Although the scheme was introduced nearly five years ago, there are fears that there will be a shortfall of drivers in September once the deadline has passed. The Freight Transport Association (FTA) is offering training courses throughout August. “The clear message from FTA to anyone who hasn’t completed their Driver CPC training yet is – it’s not too late,” says June Powell, director of compliance management. “We’re ready and able to support and work with operators to ensure that they beat the September Driver CPC deadline.” Ensuring compliance “Since the conception of Driver CPC and the Petroleum Driver Passport (PDP), Certas Energy’s dedicated training team has approached the programme requirements effectively to ensure full compliance and integration, whilst minimising disruption to our business,” says national training manager, Paul Starns. “We have six dedicated training managers and 82 practical driver trainers who follow a planned training structure throughout the year.  Despite our careful planning, we do not believe in a tick box approach to Driver CPC and PDP. We currently have five Driver CPC/PDP courses so our drivers do not sit the same course each year.  We do, of course, complete other training for our drivers outside of compliance related training. The training is being very well received by our drivers, with the combined theoretical/practical training providing a thorough and comprehensive training plan. “Certas Energy has a very effective safety first programme backed by the board, the main aim of this is to minimise the risk of any potential incidents through the professional and proactive delivery of our training programmes. The Driver CPC and PDP complement our bespoke safety first programme, ensuring the safety of our drivers and our wider community.” “We bit the Driver CPC bullet right away as we’re fortunate enough to have an excellent local training organisation,” said Kevin Bennetts, managing director of Consols Oils.  “We were fully up to speed in late 2013. “However, Driver CPC is yet another costly imposition that impacts on the bottom line of every truck operator forced to embrace and adapt to it. “When compared with general haulage, the fuel distribution industry undoubtedly has a unique set of training requirements. This creates a need for very high calibre staff capable of thinking for themselves when loading, transporting fuel and dealing with customers in a safe responsible manner.” Petroleum Driver Passport – a step too far? “What really gets my back up is the recently introduced Petroleum Driver Passport scheme,” Kevin added.  “On the face of it, it’s a worthwhile series of practical assessments but still an imposition too far which we’re forced to embrace because we load out of third party terminals. “To ensure ongoing safety and productivity, I’ve no problem with structured training that produces highly skilled staff and ensures periodic skills updates. I do however have a problem when it involves obtaining three different pieces of paper at different times in order to get into the cab of a tanker. “In my view the whole lot could be accomplished in one well-structured industry specific course that engages and motivates the trainees rather than making them demoralised and reluctant attendees. This could be structured around four days of theory and one day of practical assessments to obtain the initial combined certificate with an annual two-day refresher. This would demonstrate a welcome bit of joined up thinking for a change. “One is actually left wondering whether the interests of training organisations have actually become paramount to the financial wellbeing of their clients… “Even if an integrated industry specific training course took longer to accomplish initially, it could still involve less time and expense, produce more rounded trainees and be easier to plan around while hopefully giving the trainees a little more status in the process. “Why oh why is there such a fascination with making our lives harder and more complicated by constantly adding to the increasingly worrying burden of costs that are effectively beyond our control?” PDP to fill ADR gap Downstream Oil Distribution Forum (DODF) chair Brian Worrall, responded to: “The point about one consolidated training requirement is a good one but would require legislative change as ADR and its scope are defined in law and we cannot change the scope of ADR without going through a long process involving European as well as national consultation. The advice from the UK regulator, given the UK Government Better Regulation policy (which aims to reduce legislation) was that a voluntary scheme was the only way to introduce further petroleum tanker driver training. “We’ve designed the scheme to fit as best we can with existing ADR and CPC requirements.  One of our aims is to minimise duplication, saving time and expense.  Therefore employers have the flexibility to run ADR and PDP training as one training package if that’s more convenient, or separately. “However the fact remains that neither from a classroom and especially from a practical standpoint, as demonstrated by the DODF-developed Petroleum Tanker Training Standard, which has wide industry, trade body and union representation, the current ADR scope does not cover all that a petroleum tanker driver should both know and be able to demonstrate and this is the gap filled by PDP.”

News

Acquisition makes Motor Fuel Group the 2nd largest operator

The UK retail business of Murco Petroleum Ltd – a subsidiary of Murphy Petroleum Ltd – has been acquired by institutional investors, Patron Capital Partners. The business was acquired via Motor Fuel Group, the UK forecourt business owned by Patron in partnership with Alasdair Locke, for an undisclosed sum. It consists of a portfolio of 228 owned and operated forecourt sites, together with contracts to supply fuel to a further 226 sites owned and operated by third parties. The acquisition represents Patron’s most significant investment to date in the UK forecourt retailing sector, following the acquisition of Motor Fuel Group in 2011, a portfolio of Shell stations in 2012 and a group of 53 freehold forecourts let on long leases to Murco in 2013. As a result of the Murco acquisition, Motor Fuel Group is now the second-largest independent petrol filling station operator in the UK. Stephen Green, senior partner at Patron Capital, commented: “This transaction is a rare opportunity to acquire a substantial and strongly performing business as part of our strategy to build Motor Fuel Group into one of the UK forecourt sector’s most significant operators. We would like to thank Murco, the Motor Fuel Group team and our respective professional teams for their support in executing this transaction so quickly.”

News

INEOS – plant acquisition and joint safety initiative

The combined heat and power plant at Grangemouth INEOS Industries Holdings has agreed to acquire the combined heat and power plant (CHP) that serves the Grangemouth site for £54 million. The natural gas-fired plant is currently owned and operated by Fortum. The acquisition complements the current £300 million infrastructure project at the site to import and store ethane, an essential raw material for the petrochemical plant. Following a butane gas leak at the INEOS plant at Grangemouth at the end of September, the Unite union has called for the company to work with the union’s safety representatives to help prevent future incidents. INEOS confirmed that a leak of butane gas had been detected but stressed that the incident had been quickly and safely contained. As a precaution, police closed a local road and schools were told to keep children indoors with windows closed. “Grangemouth is Scotland’s premier industrial site so it is vital that the workforce, the local community and the contractors can have every confidence that it is being run with maximum emphasis on safety,” said Pat Rafferty, Scottish secretary of Unite.

News

Essar introduces cost efficiency initiatives at Stanlow

Volker Shultz, Essar Oil UK chief executive Essar Oil UK has reconfigured its Stanlow Refinery to increase the production of high value products and further reduce the amount of fuel oil and naphtha produced on the site. Maintenance has recently been completed on a key furnace in the main distiller unit, and the site’s smaller CD3 crude distillation unit has been mothballed earlier than originally planned, resulting in reduced fuel oil and naphtha production, and improved margins and cost efficiencies. It is expected that Stanlow’s yield profile will be approximately 33% gasoline, 57% kerosene and diesel and 3% fuel oil, with crude and feedstock throughput reducing from 75 to 71 million barrels per annum. This is the latest in a series of cost efficiency initiatives at Stanlow, which include the expansion of the refinery’s crude slate, the 25 year “re-lifing” of Europe’s largest catalytic cracker, and the introduction of natural gas fuel to all high pressure boilers on site. In addition, the recent voluntary leaver incentive scheme, proposed by a joint working group of employees, has been well received by staff, with organisational changes already delivering additional cost savings. Essar Oil UK chief executive, Volker Schultz, commented:  “This new optimised configuration has delivered an immediate improvement to our refining economics.  This is in addition to the margin enhancement initiatives already introduced, with a large number of other projects still ongoing. “Despite the challenges facing the European refining industry, Stanlow is becoming an even more advantaged site, having undergone a major turnaround only last November, including the 25 year re-lifing of Europe’s biggest cat cracker. “The entire business is committed to identifying and implementing additional opportunities to improve margins, with organisational streamlining also strengthening our competitive position and ensuring we have the right blend of skills and experience to build a positive and long term future for our business.” Stanlow produces approximately 15% of UK transport fuels, including three billion litres of petrol, 3.5 billion litres of diesel and two billion litres of jet fuel per year.

News

Contractors appointed to demolish Coryton

Thames Enterprise Park has taken a major step towards the economic development of the site of the former Coryton Refinery with the appointment of contractors to demolish the redundant refinery and boiler house. A vision prepared by the owners of Thames Enterprise Park for creation of a centre of excellence in energy and environmental technologies has won the support of Thurrock Council. Up to 400 acres of the 580-acre former refinery site are to be used for Thames Enterprise Park, with 140 acres now immediately available and another 70 acres to be freed up by the clearance of the refinery. The former refinery’s tanks, jetties and loading racks are being converted into a deep water import and blending terminal at neighbouring Thames Oilport, the design of which is still under review, so will not be demolished by the contractors. Graham Alexander, head of business development at Thames Enterprise Park, commented: “The business of Thames Enterprise Park is progressing well ahead of our investment expectations. The potential of the site has become very obvious since we took ownership. It is a great strategic location for business and, as an established industrial site with river, road and pipeline access, has a unique set of attributes.” Cllr John Kent, leader of Thurrock Council, said: “While it’s sad to see another of Thurrock’s old landmarks disappear, at the same time it’s exciting as another dynamic industry rises here and utilises our unique geographical advantages.” Demolition of the refinery is expected to take approximately two years. For more about the Coryton refinery – see also page 7 in the October 2014 issue of Fuel Oil News

News

Maxol CEO gets Lifetime Achievement award

Left to right: Tom Noonan’s wife Mary, Tom Noonan, compere Miriam O’Callaghan and Tom Noonan junior Maxol chief executive officer, Tom Noonan, was presented with the inaugural Lifetime Achievement Award at Ireland’s ninth annual Forecourt & Convenience Retailer (IFCR) awards ceremony in Dublin earlier this month. Tom, who joined Maxol 35 years ago as a personnel manager, accepted the accolade from the awards’ host, Irish radio and television presenter, Miriam O’Callaghan. He told the 350-strong audience that he was delighted to win the award and spoke about his time working in the Irish fuel industry, the people he has encountered over the years and how Maxol’s forecourt and convenience business has continued to develop during his tenure. Tom added that when he joined Maxol, the industry was 90% owned by foreign firms but that today it is 75% owned by Irish companies who are setting the standard in forecourt convenience retailing that is the envy of similar operations around the world. “Maxol is at the forefront of this movement, as evidenced by the recent launch of our new food brand “Moreish”, which highlights our dedication to further evolving and enhancing Maxol’s overall forecourt experience.” Maxol also had another winner on the night as Conway’s Maxol/Spar, Ratoath, Co Meath picked up the award for the “Best Site” with a licence to sell alcohol. Bill Penton, publisher of IFCR and organiser of the awards event, said that he had been very impressed by the high calibre of all the finalists in this year’s competition. “Continuous investment in new forecourts means that the standards are getting higher every year and that means much-needed new jobs and support for Irish suppliers, growers and manufacturers,” he said.

News

Dean appointed Haartz service manager

Dean Leggett, service manager at Haartz Tanker Dean Leggett has joined Haartz Tanker as service manager. Dean takes to Haartz a wealth of knowledge and experience of the tanker industry from previous positions, including time with manufacturer GRW Engineering and with service agent, DSV. His appointment is seen as an important step for Haartz Tanker.  It will enable the company to extend its customer support services and to ensure that the expanding fleet of tankers are maintained to the highest operational and legal standard. Tim Heaton, managing director of Haartz Tanker, said: “It’s great that Dean already knows most of our customers and suppliers.  Dean’s energy and excellent reputation within the industry means he has already started at full speed.”www.haartztankersales.co.uk

News

DCC to acquire Esso network in France

DCC plc, the international sales, marketing, distribution and business support services group, has reached agreement in principle with Esso Société Anonyme Française (“Esso SAF”) to acquire the Esso Express unmanned retail petrol station network and the Esso Motorway concessions in France. The acquisition is subject to the conclusion of the French Works Council consultation process and EC competition clearance. The transaction is expected to complete in the first half of 2015. The total consideration will be €106 million (£84 million), plus stock in tank at the date of acquisition. This will be DCC Energy’s second major acquisition in the European unmanned retail petrol station market following the acquisition of Qstar in Sweden in May 2014 and is a further step in DCC’s strategy to build a larger presence in the transport fuels sector. The acquisition will comprise: Esso SAF’s network of 274 Esso Express unmanned petrol stations; 48 Esso branded motorway concessions; and contracts to supply around 75 dealer owned and operated sites. As part of the transaction, DCC Energy will enter into a long term branded supply agreement with Esso SAF. The acquired business will have annual volumes of approximately 1.9 billion litres, revenues of approximately €2.2 billion (£1.7 billion) and is expected to generate an initial return on invested capital of approximately 15%. On completion of the acquisition, DCC Energy will operate 672 retail service stations across Europe and supply in excess of 2,000 dealer owned service stations. On a pro-forma basis, DCC Energy’s product split by volume will be 58% road transport fuels, 16% commercial fuels, 16% heating oil and 10% LPG. Tommy Breen, chief executive of DCC plc, commented: “The acquisition of Esso SAF Retail will be DCC Energy’s first acquisition in France. It represents a significant further step in DCC’s strategy to build a larger presence in the transport fuels sector and provides DCC with an excellent platform for growth in the French market.”      

Interview

Preparing for oil off Ireland

According to experts at the 2nd Annual Oil & Gas Summit which took place in Dublin last month, a degree of preparedness with regards to infrastructure and education is required to fully take advantage of a possible oil find in Ireland. Irish correspondent Aine Faherty reports from the event The message that oil is most likely to be found off the coast of Ireland was clear at this two-day event; the only question left unanswered is where exactly will it be found? The Porcupine Basin area in the Atlantic, an area of 1,400 square kilometres to the south west of counties Kerry, Clare and Galway is considered most probable.  In the past, the area has seen some success, now there is massive investment underway. There will be further exploration in Porcupine with two possible drills taking place between now and 2016, according to Hugh Mackay, CEO, Europa Oil & Gas. Companies involved include Cairn Energy and Kosmos Energy, both have their own rigs.  “As such, they are the masters of their own destiny,” said Hugh. A number of prospects have also been identified around the Larne-Lough Neagh Basin in County Antrim reported  Dr Andrew Hindle, CEO of InfraStrata with the best estimate being that there could be more than ‘50 million barrels of oil in the area’. This area is to be further investigated with an exploration due to begin later this year. Could Cork become the oil capital of Ireland? Gordon McIntosh, director of enterprise, planning and infrastructure for Aberdeen City Council spoke about the services and infrastructure that took Scottish city Aberdeen from a ‘small, underdeveloped fishing town’ to a centre of excellence and the oil capital of Europe. With many similarities to Aberdeen, Cork could make great strides to become another oil capital said Gordon who cited the city’s good harbour as one of its best assets to support a burgeoning oil industry. “Education is the key,” said Gordon. Two universities in Aberdeen offer courses relating to the oil industry producing talented individuals who are specifically trained to further strengthen the oil industry. Worldwide it can be hard to attract people to oil and gas exploration.  With Ireland having thousands of people directly and indirectly involved in oil exploration, the consensus is that an oil find is required soon. Speaking at a panel discussion about how Ireland can adapt to a burgeoning oil industry, Cathal Friel, chairman of Fastnet Oil & Gas said interest in the industry will most certainly develop after such a find. When, and not if, an oil find happens, the experts say the country must be prepared in advance with infrastructure and education in place. Only then will Ireland be ready to take advantage of such a commodity and feed the industry with the skilled labour force required. Share your opinion of Ireland’s oil potential with Aine Faherty at Aine@fueloilnews.co.uk

Opinion

What proactive methods do you use when selling to customers? 

Jordan Ingoe, Ingoe Oils “At Ingoe Oils we like to take a proactive approach to selling. Firstly and most importantly we always make sure we know the geographical area that we want to target and the customer sector populating it so that we can quote competitively on the appropriate product. We have a CRM Dynamics package in place which links through to our back office Fuelsoft software. This allows us to import data and create customer links and leads. We can use this package to effectively target customers through email and postal marketing for either kerosene or gas oil depending on the weather conditions. We also attend several local summer agricultural shows to meet new and existing customers. Our sales team speaks to both new and existing customers on a daily basis to make sure that we meet their fuel requirements and that they’re happy with the service and price that we provide.” Neil Flynn, Linton Fuel Oils “The key factor to securing business through adopting a proactive sales culture is knowledge – know your customers and understand how their business operates. Confidence is gained by knowing that your commercial offer would almost certainly influence their buying habits. You also need to be fully aware of all competitor activity within your market sector. The ideal scenario is to have a keen seller and a keen buyer. Successful businesses purchase what they need, not what they want. Remember that the customer has to buy from someone at some point, so just ask yourself one simple question why wouldn’t a customer buy from you? Sales do not always have to come from structured campaigns, but from seizing the moment, turning enquiries into opportunities – think outside the box, appreciate what constitutes as a sale: a product or service, increasing margin retention, adding volume or introducing another product.” Finally, successful business transactions come from good relationships and not always good prices – people deal with people!!

News

Phillips 66 challenge

Phillips 66 staff prepare for the Grand Union Canal Challenge Phillips 66 has raised vital funds for ILEAP, a South Warwickshire charity that provides inclusive community-based leisure activities for vulnerable children and adults with additional needs. In July a team from Phillips 66 took part in the Grand Union Canal Challenge, raising a total of £6,300 for the charity. Twenty seven employees faced the tough challenge of walking, cycling, or kayaking 60 miles along the canal in just 24 hours. The distance of 60 miles was chosen because 2014 marks the 60th anniversary of JET, the fuel brand of Phillips 66. Peter Bazeley, ILEAP manager, said: “The money raised by Phillips 66 will pay for the 2014 ILEAP summer holiday activity programme, providing over 100 disabled people with personalised activities throughout summer.” Pete George, managing director, Phillips 66 UK & Ireland marketing, added: “We pride ourselves in giving back to our local communities. It’s part of our legacy and identity as a company. Here at our Warwick office we strongly believe in giving back to our communities in various ways. ILEAP provides fantastic support to families throughout the region so we were delighted to donate all the funds raised through our Grand Union Canal Challenge to this very worthy cause.”www.phillips66.com

News

Motor Fuel Group lifeline for Murco

MFG managing director, Jeremy Clarke Motor Fuel Group (MFG) has signed an agreement to purchase the retail assets of Murco Petroleum Limited (Murco), which is scheduled to close by the end of September. Jeremy Clarke, managing director, MFG said: “We are delighted with this exciting transaction. The signing of this agreement supports our stated objective to grow Motor Fuel Group into a significant force in the UK forecourt sector.” MFG currently operates 60 stations throughout the UK. Operating primarily under the BP and Jet fuel brands, the company also offers the Costcutter brand at forecourts. The acquisition of Murco will add another 228 company stations to the MFG network and a 200 plus dealer network to the Group. All of these stations will continue to offer fuel under the Murco brand. The forecourt shops on the Murco company station network also operate under the Costcutter brand. www.motorfuelgroup.com

News

OPW to acquire Liquip

OPW has signed an agreement to acquire all the outstanding shares of Liquip International. David Crouse, OPW president of OPW, commented: “The acquisition of Liquip is another important step in the global growth strategy of OPW. Liquip significantly strengthens OPW’s fluid handling position in Australia and throughout Asia Pacific. By combining our products, we create a truly best in class product portfolio meeting the unique requirements of our chemical and industrial and tank truck customers.” Liquip expects to generate revenue of approximately USD $40 million in 2014. The transaction is subject to certain customary and other closing conditions, and is expected to close in the third quarter.

News

RoSPA Gold Award for Phillips

Phillips 66 received the prestigious Gold Award for Occupational Health and Safety, together with two ‘Guardian Angel’ awards at the 2014 RoSPA awards ceremony recently. RoSPA plays a unique role in UK health and safety, campaigning for safety change and providing services and support to help organisations to become safer and healthier places in which to work. Russell Best, HSE adviser at Phillips 66, comments: “Receiving these awards is recognition of a far-reaching effort throughout the whole organisation. Safety is the number one priority in our industry, so it’s not surprising that safety is the first of our three core values: safety, honour & commitment. “All staff are encouraged to share good practices in all areas, especially when it comes to safety. We work with JET dealers, distributors, contractors and hauliers to ensure they are aligned with us on their awareness and competency from a health and safety perspective. “We achieved a zero recordable injury rate during 2013, which was an exceptional achievement and was the culmination of a strategy of strong leadership, contractor management, integration of HSE across all business segments and continuous behavioural focus.” For the first time RoSPA’s presented specific ‘Guardian Angel’ awards this year to celebrate the work of individuals who have gone ‘above and beyond’ to improve the safety and wellbeing of others. Phillips 66 was delighted to have two winners of this new accolade – HSE adviser Russell Best, and Dr Nick Tait, who provides occupational health support to Phillips 66 in its Warwick office. David Rawlins, RoSPA’s awards manager, said: “Organisations that gain recognition for their health and safety management systems, such as Phillips 66, contribute to a collective raising of the bar for other organisations to aspire to. We offer them our congratulations.”

News

Summer promotion launched for Jet’s 60th anniversary

Adding another dimension to Jet’s 60th anniversary celebrations is the “JET SET GO” summer promotion, launched across Jet’s dealer network to engage with customers and increase forecourt footfall. Until 7th September, customers visiting Jet petrol stations will receive a unique code voucher to enter online where they will instantly find out if they have won one of more than 1,500 summer-themed prizes – including BBQ sets, travel gadgets, beach mats and picnic sets. To encourage return forecourt visits, customers collecting three vouchers will automatically be entered into Jet’s prize draw to win one of four holidays worth £5,000 to a destination of their choice. Jet has partnered with its fuel customer, Jet2holidays.com, for the promotion. Anne Day, brand communications manager of Phillips 66 UK & Ireland Marketing, comments: “Promotions have been a key element of Jet’s marketing strategy for many years and we are continually looking at new ways of engaging with our customer base. “By making it very easy to enter, providing great instant prizes, a range of in-store POS and an integrated on and offline marketing campaign to support the promotion, we’re confident that we can drive customers on to our forecourts, increase brand loyalty and generate a real ‘feel good factor’ among UK consumers this summer.”

News

Celebrating innovation at Dunraven Systems

Dunraven’s product development manager, Michael McCaughley celebrates success at OFTEC’s Awards for Excellence Dunraven Systems OilPal integrated heating oil management system has won the Innovative Product of the Year accolade at OFTEC’s Awards for Excellence. Speaking after the presentation, Dunraven’s Michael McCaughley said: “We’re delighted to have won this much sought-after award. OilPal is a truly revolutionary product and the world’s first integrated heating oil management system. Not only does OilPal allow customers to monitor the level and volume of heating oil inside their tank, it allows them to check supplier prices and order fuel from any web connected device, including smartphones and tablets. “As a business-to-consumer (B2C) product, OilPal perfectly complements our existing depot based Apollo RMS remote tank monitoring system. Indeed, for heating oil distributors who want the best of both worlds, we can even now offer an own-brand, white label version. This provides consumers with similar functionality to the proprietary OilPal product, whilst limiting online engagement options to a single distributor and putting that distributor’s brand at the heart of the customer experience.” Having celebrated 10 years in business in 2013, Dunraven is currently benefiting from buoyant demand for its Apollo brand range of storage tank monitoring and energy management products – especially in international markets, which now represent the majority of the company’s sales. In response, Dunraven has recently completed a significant expansion of the company’s R&D, product assembly and customer support facilities at its Co. Louth headquarters. Michael says, “Last year, we celebrated ten years of success. However, rather than resting on our laurels, we recognise you don’t stay ahead by standing still – especially with modern monitoring and communications technology developing at an ever faster pace. As we look ahead to Dunraven’s next decade, we will continue to develop our range of market led monitoring technologies. “The success of our company to date has been built upon a flexible approach to customer requirements, coupled with unrivalled reliability and world class customer service. We are determined these values will remain at the heart of our business.”www.dunravensystems.com