People are the passion at Craggs Energy

A new approach

Craggs Energy directors

With a background in the technology business, Chris has had a totally different working life to those who were born and bred in oil. The company has been quick to set up an online ordering service, enabling customers to buy 24 hours a day at their convenience.

Additionally, Chris has been unafraid to embrace the renewables sector as part of his business. He said: “Craggs Energy encompasses the energy needs of my customers whether that’s fossil fuels or renewables.”

Craggs Energy is also part of a broader business group which includes the business park, serviced offices, storage and even a children’s swimming pool.

Chris acknowledged it can be very difficult to break into fuel distribution, with large capital expenditure needed and the big players forming a high barrier to new market entrants. Additionally, Craggs also set up in a year when the UK experienced an unseasonably warm winter. “My kids were doing cold weather dances until Christmas,” said Chris. “But then when the cold snap did arrive it was a huge positive watching all the phones light up. It’s fantastic to see that people will buy from you.”

Another plus has been the help received from oil supplier, BWOC. “They walked around the site when it was derelict and they backed us. They’ve also provided expertise we were missing, such as DGSA advice and guidance.”

All the evidence points to a winning approach: The business currently employs 18 staff across the oil and renewable energy divisions. The plan for year one was to supply five million litres of oil, and that target will be comfortably surpassed. Another tanker is on order, and the company has now developed a good customer base across the region, encompassing Halifax and Huddersfield, and is looking to expand further.

The renewables side is growing for both domestic and commercial customers. Customers can receive a Craggs Energy opportunity report to discover simple changes they can make to save up to 30% on bills and improve energy efficiency. In addition, the company offers to install renewable energy solutions including solar PV, solar thermal, biomass, wind, hydro and ground source heat pumps.

Craggs Energy isn’t scared of adapting for the future, but individuals, their personalities and enthusiasm, will always take centre stage.