Mabanaft ran the survey to gain a deeper appreciation of what fuel buyers want from their wholesaler, and to discover what aspects of their relationship with Mabanaft they particularly value.
Initial results indicate that Mabanaft achieves consistently high scores for continuity of supply, pricing, customer service, efficiency of loading times and advice and expertise.
The survey will now be extended to give more customers the opportunity to take part. They will be invited by email to complete an online feedback questionnaire, and their details will also be entered into a second prize draw.
With a network of independently operated fuel terminals throughout England, Scotland, Wales and Northern Ireland, Mabanaft is one of the UK’s largest independent wholesalers and has been supplying the market for more than 40 years.
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