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...and boosting customer service. TouchStar’s ‘FuelStar’ on-board solutions enabled drivers to fill out the majority of their forms digitally, instantly reducing both the time spent on paperwork and the chances...
...a standardised level, resulting in operational improvements and enhanced safety and service Automated, electronic, start-of-day vehicle checks Single data entry – either on a tablet device or directly at the...
...advice and support to UKIFDA” – Ken Cronin, CEO UKIFDA. “ESL Fuels have provided valuable technical advice and support to our members on fuel oils and sustainable liquid fuels”, David...
...help us grow our business and become the best in the industry. We are not the largest terminal operator, but we are certainly the best, when it comes to service....
...advice to anyone in need. We offer a traditional service – still fairly manual – so we often say ‘yes’ when another firm’s computer says ‘no’. What have you enjoyed...
WCF Fuels North West has won the prestigious Customer Service business of the year award 2023 at Lancashire Business View’s Red Rose Awards. Held in Blackpool every year, the 2023...
...has always been to accept the degree of commoditisation and work out how to distribute as cost effectively as possible, whilst still giving fantastic customer service and not indulging in...
...sponsors for their support.” The 2025 winners UKIFDA Customer Service Award 2025 sponsored by Worldpay Winner: Jack Helliwell, Ukay Fuels (Hadleigh) Ltd Jack inspired the name of a new brand...
...Award highlights emerging talent in the industry, while the Worldpay Customer Service Award applauds outstanding individuals excelling in customer service. Pen Underwriting Depot of the Year Award UKIFDA’s Technical Manager...
...to deliver the same unbeatable service to which Kettlewell Fuels’ customers have become accustomed. Together, the future looks very exciting.” A seamless transfer The 11-employee business has built an “enviable...
...automation of updates • Elimination of delays in delivery data via real-time transmission • Increase in service levels through a more reactive service • Optimisation of the scheduling process TouchStar’s...
...three UK forecourts based in London, Surrey and Derby. The Shell Recharge service enables most electric vehicles to be charged in approximately 30 minutes. By the end of the year,...
...integrating Portland Pricing’s online service, we can offer even more robust and reliable fuel data, ensuring our customers have the tools they need to make smarter decisions in a rapidly...
...a 55% majority stake in motorway service areas (MSA) operator Welcome Break in a 361 million euro deal. Although Applegreen operates award-winning MSAs in Ireland, the company has not had...
...safety offerings to the North Sea workforce. The installation of new technology will allow the centre to deliver training courses specifically for the renewables industry and enhances its service offering...
...in the company’s strategic commitment to developing a network of truckstops across the UK and Europe. An exciting opportunity Swindon Truckstop is conveniently positioned to service commercial traffic travelling the...
...finalists for the Business Leader of the Year for Small-Medium Enterprises Award. Richard joined Craggs Energy Group in 2017 after completing 27 years of service with the Royal Marines, including...
...boosts productivity, increases loyalty and ultimately leads to satisfied employees which, in turn, results in improved performance and better service to customers. Employee engagement is crucial, especially in transport. Drivers...
