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Burnley-based Greenarc Fuel Cards has introduced a new carbon offsetting service to its thousands of nationwide business fuel card users in an initiative to support the drive to carbon neutrality....
...optimise operations. 4. Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...
...farms and businesses across North Yorkshire. Janet Kettlewell retains responsibility for the operational and customer service side of the business and the same experienced and friendly, local customer service team...
...teams, 24/7 service network, telematics software and route optimisation tools. All new products will be supported by a Wrightbus warranty, service and maintenance package, comprising the largest fleet of mobile...
...telemetry programme aimed at transforming Slicker’s waste oil collecting. By leveraging FoxInsights’ real-time monitoring and data-driven solutions, the partnership aims to improve operational efficiency, enhance service quality, reduce environmental impact,...
...only will drivers, staff, everyone, feel safe, but that it also helps us to deliver an amazing service. Our strapline is ‘fanatical about service’ and we want to make sure...
...Through service diversification, Alfons Haar is able to better address evolving operational challenges in the liquid fuel distribution sector. The strategic developments will significantly enhance customer support nationwide. Responding to...
...using bigger volumes, whilst very aggressive competition has degraded margins and service levels. Good service is paramount and is winning the war of attrition – treat customers fairly and most...
...and boosting customer service. TouchStar’s ‘FuelStar’ on-board solutions enabled drivers to fill out the majority of their forms digitally, instantly reducing both the time spent on paperwork and the chances...
...a standardised level, resulting in operational improvements and enhanced safety and service Automated, electronic, start-of-day vehicle checks Single data entry – either on a tablet device or directly at the...
...advice and support to UKIFDA” – Ken Cronin, CEO UKIFDA. “ESL Fuels have provided valuable technical advice and support to our members on fuel oils and sustainable liquid fuels”, David...
...help us grow our business and become the best in the industry. We are not the largest terminal operator, but we are certainly the best, when it comes to service....
...advice to anyone in need. We offer a traditional service – still fairly manual – so we often say ‘yes’ when another firm’s computer says ‘no’. What have you enjoyed...
WCF Fuels North West has won the prestigious Customer Service business of the year award 2023 at Lancashire Business View’s Red Rose Awards. Held in Blackpool every year, the 2023...
...has always been to accept the degree of commoditisation and work out how to distribute as cost effectively as possible, whilst still giving fantastic customer service and not indulging in...
...sponsors for their support.” The 2025 winners UKIFDA Customer Service Award 2025 sponsored by Worldpay Winner: Jack Helliwell, Ukay Fuels (Hadleigh) Ltd Jack inspired the name of a new brand...
...Award highlights emerging talent in the industry, while the Worldpay Customer Service Award applauds outstanding individuals excelling in customer service. Pen Underwriting Depot of the Year Award UKIFDA’s Technical Manager...
...to deliver the same unbeatable service to which Kettlewell Fuels’ customers have become accustomed. Together, the future looks very exciting.” A seamless transfer The 11-employee business has built an “enviable...
