search | vice-president

Leading online heating oil marketplace Boilerjuice  talks about future plans

Interview

BoilerJuice: revolutionising operations

...and the feedback was exceptionally positive!” Heating oil – commodity or service? Does the growth in online marketplaces mean that values like service and relationships are becoming less important than...
Carrs Billington

News

Tanker of the Year 2024 – Special Recognition

...and service – to its eco-friendly emissions profile – Euro 6 – underscores Gleaner’s dedication to meeting the evolving needs of our customers while respecting our responsibility to the environment.”...

News

100% carbon offsetting of UK fuel emissions

...2050.” To make the service as inclusive as possible, UK Fuels will offer the same carbon offsetting service with any of the other branded fuel cards it provides, which include...

Knowledge

Cyber Risks: improving your cyber resilience

...with the NCSC advice on mitigating malware and ransomware attacks. So, with the post COVID world still adjusting to hybrid working, a surge in online crime and the potential spill...

News

OMJ’s port report service

...Kingdom and Ireland. The service updates in real-time and details any tanker in the world which has set its destination to a port in the UK and Ireland. The service...
Driver training DFDF

Insight

Driver training: starting out on the right foot

...its haulier members to provide some good practice advice on the training and assessment of new drivers with no previous fuels experience. Necessary attributes The good practice advice is clear...
Sentinam launch team

Interview

Fuel Oil News talks with new sector supplier Sentinam

...Distributors can expect the same dedicated technical and customer-focused service that MechTronic is known for. By combining our expertise and resources, we offer high-quality equipment and exceptional customer support. Strengthening...

News

Backing a certainty

...of customer service. “We like to think we are leaders now in terms of customer service and transparency,” added Paul. The company’s 1,000 tankers are being converted to the Certas...
Highland Fuels

Case Study

A digital transformation for Highland Fuels

...optimise operations. 4.           Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...

News

Fuel supplier completes MBO during lockdown

...farms and businesses across North Yorkshire. Janet Kettlewell retains responsibility for the operational and customer service side of the business and the same experienced and friendly, local customer service team...