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News

Customer feedback helps gain competitive edge

...to understand exactly what customers value, including just what drives their decision to use a particular fuel wholesaler. This year Mabanaft achieved a record response and is very pleased by...

Interview

In Conversation with Phillips 66 Limited

...over 50 years’ experience as a UK refiner, providing a consistent, reliable service that can be trusted.” When asked about the feedback received from JET approved partners, Mark continued: “We...

News

Everything that a manager of people needs

...reasons why some perform well whilst others underperform. Being fully objective makes it easier to deliver feedback and to see if improvements have been made once feedback has been given....

News

Clever chemistry fuels business

...grade feedstock led to badly made biodiesel, quality issues and fuel degradation whilst a DIY biofuels market grew up with carte blanche to make a little bit of diesel without...

Opinion

E10 to fuel UK’s journey to net zero

...offers farmers a market for lower-grade wheat that can’t be used for milling and a local source of protein feed, meaning less soy-based feed needs to be imported from South...

News

At your service

...master meters sited around the UK, offering a yearly calibration as part of a service contract. “As our technical support team has grown, we’ve had some brilliant feedback,” said Jennifer....
Latest software developments supporting the sector

News

Latest software developments supporting the sector   

...BoilerJuice as easy as possible, and we listen carefully to our suppliers to drive focussed improvement. Feedback over the last couple of years has highlighted concerns over query response times,...

News

Energy Institute seeks industry feedback

...is now available for review and the EI calls for industry stakeholders to feedback on its technical content before 4 January 2013. EI/JIG 1530 is intended to provide a standard...

News

More couplings now available

...release more variants in 2015. “The voice of our customers is a critical point of our development process,” said principal engineer Sam Blackmore.  “We listened to our clients’ feedback seeking...

News

Is the case for HVO strong enough?

...quantities/scale will/can it be produced, physically and cost effectively from new bio-refineries, co-processing at existing oil refineries? Is there sufficient availability of the requisite feedstocks (such as residues, waste, etc.)...
A Day in the Life with Helen Rawsthorne of WCF Fuels North West

Interview

A Day in the Life…Helen Rawsthorne

...Put the kettle on to have my one and only coffee of the day. We also have an adorable Black Patterdale Terrier called Meg to feed and walk. I am...
A case study: the benefits of tank telemetry implementation An interview with Alan Keyes, Glen Fuels

Case Study

The benefits of tank telemetry implementation

...they went for it. Initially, we started with 1 truck in each of the Kilmacanogue and Gorey depots. Both trucks were, conservatively, 15 years old; Ireland was in the middle...
The Phillips stand at UKIFDA Expo

News

UKIFDA unveils industry award categories for 2025 Show

...the Year Award (sponsored by Just Tankers) Customer Service Award (sponsored by Worldpay) Depot of the Year Award (sponsored by Pen Underwriting) Open for entries The Driver of the Year...