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Opinion

Terminals ready for liquid fuel transition

...we move towards products that offer greater sustainability. Once a customer has a product they wish to take to market, it is our job to be ready to support them....
Magnus Monitors tank telemetry

Insight

Leading the charge towards accessible remote tank telemetry

...support has already been well received. “When we introduced the ‘Be Winter Ready’ programme, based on feedback from fuel distributors, we saw an immediate positive response,” he says. “It’s a...

Review

Mabalive: the real deal for deal administration

...a button, greatly simplifies account administration and reduces the need for calls or emails. The in-depth reporting also supports informed decision making and better financial planning and the ability to...

News

FODs achieving profitability gains with Kingspan

...UKIFDA 2021 (virtual event, 7-8 July 2021). Telemetry devices fitted to customers tanks enables level data to be seamlessly imported via API feed to an FOD’s software systems – typically...

News

Adler and Allan – keeping businesses running

...Marketing Manager, at Adler and Allan, explained: “With most data centres holding large amounts of fuel to feed generators as back-up power, it is vital that the quality and cleanliness...

News

Testing fuel for contamination? There’s an app for that.

Following feedback from the industry to improve the speed efficiency of microbial fuel testing, Conidia, one of the principal companies operating in this field, has launched a totally upgraded digital...

Insight

COP26: FON blog part 2 Net Zero Tech Centre

...be used in heating, transport, industrial decarbonisation, storage for electricity grids – or even as a low carbon feedstock to produce liquids if gases aren’t what’s required. This is why...
The Weeks

Interview

The downstream customer

...although repairable, it was no longer supported by the manufacturer Baxi. This situation, together with the fact that the price of wood pellets had sky-rocketed, due in part to the...

Interview

Touchstar Technologies: planning for world domination

...you gather feedback from customers? We hold regular review meetings and occasionally put in requests for marketing case studies. We also attend exhibitions and do one- to-one ‘speed dating’ conferences,...
Highland Fuels

Case Study

A digital transformation for Highland Fuels

...optimise operations. 4.           Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...

News

Meeting customers’ needs

...Harvest Energy. “We were keen to understand what was important to our customers at Sandringham. The feedback and results showed the top priorities for customers were services, food-to-go, and locally...