News
Definitely above Par
...the marketplace, our point of difference as a smaller family run business has to be safety and service orientated with a can-do attitude. Good professionalism and excellent customer service costs...
search | vice-president
News
Employee feedback delivers £15m fleet investment in driver comfort
...units have been delivered into service, serving customers in the fuels, general chemicals, and waste sectors in the UK. 110 more of the larger tractor units will be put into...
Interview
LCM Environmental launches initiatives to support staff well-being
...video call counselling for a wide range of concerns, such as relationship advice, family issues, childcare support, domestic abuse, and more. In addition, access is provided for financial, legal, and...
Analysis
Prax – a fast track wholesaler
...of automotive and industrial fuels in the UK Prax is owned by The State Oil Group which operates 22 service stations and employs over 100 staff in the Midlands and...
Interview
Tria Energy: leading Ireland’s HVO-first drive
...in our business as well and our key statement is that we are not selling fuel – we are selling a service. “We have really drilled into that concept over...
News
Strategic acquisition completes Rix Petroleum’s energy provision for domestic customers
...company’s domestic energy services, enabling the Group to install, service, and maintain oil, gas, electrical, and renewable-based heating systems. He said: “As a business with a 150-year heritage in Hull...
News
TOTY 2023 The runners up: highlighting three very special entries
...much easier and gives the top of the range service we are known for. “To date we have used the hose reel to deliver to oil rigs, offshore wind supply/support...
News
New Era Energy expands sustainable fuel leadership with acquisition
New Era Energy has announced the acquisition of Commercial Fuel Solutions (CFS) Limited, a leading, UK-based provider of refuelling infrastructure. New Era Energy’s broad fuelling and lubricants product and service...
Analysis
Harvest Energy – change, challenge and opportunity
...lost.” “Our contract customers want the right price and quality plus on time delivery. With diesel supply representing 60% of our business, our service was hardly hampered by last winter’s...
News
Hoyer switches to Goodyear
...Goodyear as its new tyre and service provider following a competitive pan-European bidding process. Following re-tendering their business to four premium manufacturers, Goodyear was selected after meeting Hoyer’s safety service...
Interview
Negotiating the swings and roundabouts of fuel distribution
...local advice and introduced a straightforward boiler replacement programme. Launched in autumn 2012, the scheme offers consumers a grant of up to £1000 to replace a boiler over 15 years...
News
Super growth for State Oil
...Harvest Energy with over 100 dealer sites and State Oil, which administers 11 company-owned fuel service stations in the UK. State Oil’s UK aim is to provide competitively priced high-quality...
News
Online with Isuzu
...or service information they’re looking for,” said managing director, Pete Murphy. We’ve focused on creating as much valuable new content as possible, which takes the form of downloadable industry guides, blog posts...
Analysis
BP – making a wholesale commitment
...are fully optimised. The business naturally complements our nationwide network of 1200 service stations and strategic supply locations at Hemel Hempstead, Northampton, Kingsbury, Hamble and Belfast. (With the exception of...
Opinion
What proactive methods do you use when selling to customers?
...team speaks to both new and existing customers on a daily basis to make sure that we meet their fuel requirements and that they’re happy with the service and price...
News
Delivering what customers value
...that high standards of service are being met and maintained. “Our customer service was rated at an all-time high with 97.4% of customers rating it as ‘good to excellent’; 97.4%...
Insight
Sector legislation: Government strategy, incentives and progress for heat pumps
...their product and service portfolios beyond the increasingly commonplace addition of renewable liquid fuels through the acquisition of companies in the renewable tech sectors, as they support their customers on...
News
Hydrogen ecosystem trial leads the way for fleet decarbonisation
...Swansea University, University of South Wales, Protium and Fuel Cell Systems,” adds Hyppo Hydrogen Solutions CEO Chris Foxall. “It’s great to be able to offer out our service and capabilities...