Interview
DCC on ambitions for Ireland and energy transition
...of people, a lot of great people, focussed on great customer service.” People are the biggest positive “Over the last two years, through the Covid pandemic, our people have been...
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News
WP Group confirm acquisition of Upton Oil Company
...business will continue to trade under the long established Upton Oil Company brand and will service the existing customer base, who will not notice any disruption to normal service.” www.thewp-group.co.uk...
News
Independent Kettlewell Fuels celebrates 30 successful years in business
...customers easy. “Although the business has advanced, we still take a very personal approach to customer service. Committed to service improvement, our efficient, knowledgeable team ensures customers have all the...
News
Successful rebrand sees 15% fuels sales uplift for new JET site
A Farnham-based service station, that became a JET site in January, has seen a 15% hike in fuel sales following the rebrand. Bucks Horn Oak, previously a Shell site, is...
Interview
Nothing standard about this fuel oil distributor celebrating 10th anniversary
...team of four that began the business brought plenty of industry experience but what has been the best bit of advice you have even been given in this industry? Starting...
Analysis
Cyber Love: Innovation & advances in fuel distribution technology
...kind of driver application and ruggedised tablet device. This is always a significant investment, but it clearly offers good pay back from an efficiency, accuracy and safety perspective. Some companies...
News
Best New Forecourt Award for Ascona
Ascona Group’s new Machynlleth Service Station, which reopened in August, has won the Best New Forecourt award at the APEA Awards 2023. £3m redevelopment In line with Ascona’s strategy to...
News
UKIFDA announces new category as entries open for industry awards
A new Customer Service Award is announced as UKIFDA opens entries for the 2023 industry awards. All six awards will be presented at the UKIFDA Conference and Show 2023 on...
Interview
A Day in the Life…Helen Rawsthorne
...to say, we certainly do! We really do appreciate our customer reviews. We always strive at giving excellent service and giving the best customer service we can. THE BEST PART...
News
Certas acquisition bolsters commitment to UK Logistics
Continuing its programme of investment into UK logistics and haulage infrastructure, Certas Energy has announced the acquisition of Haven Service Station at the Port of Felixstowe. The service station is...
News
Innovative hydrogen system reduces rail emissions and improves fuel efficiency
An independent trial of Advanced Hydrogen Technologies (AHT) Group’s carbon clean and capture device has reported significantly lower emissions and increased fuel efficiency from a Class 08 locomotive. During the...
Knowledge
Safeguard the future with effective succession planning
...order for this to happen, there are a number of technical processes which need to be undertaken. Will Abbot Will remarks: “The first piece of advice we would give would...
Sponsored
Enhanced gas cylinder trolley range delivers improved safety & efficiency
...and outstanding customer service First Mats has a top Trustpilot rating which is thanks, in no small part, to the company’s exceptional customer service team who are on hand to...
News
The shipping news
...of companies permitted to supply fuel on the Thames. Another specialist service provided by GB Oils is the transportation of IFO grades from Eastham to every port in the UK,...
Interview
Holding steady in challenging times
...is arguably a simple one – an independent, authorised Texaco Oil distributor providing a top of the range oil service along with ancillary products that complement the business perfectly. ...
Interview
A unique fuel industry set up for Convery Oils & Convery Engineering
...Convery Oils originally began as a Shell service station back in 1964, alongside the engineering works and, since that time, the Convery family has built an impressive reputation for providing...
Interview
In Conversation with United Fuels
...fantastic team.” Customers get a personalised service James explained more about the location of the business: “Skipton is local to where I live, and it is the gateway to the...
Interview
Virgin Atlantic Flight100 – a flying start for future fuels
...offer an experience in travel. Other airlines are struggling to offer the same levels of customer service, so we want to continue building our customer service reputation. We are on...