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Addressing the importance of the customer experience.

Opinion

Ken Cronin, CEO UKIFDA: experience is a valuable commodity

...is worth noting that OFTEC will shortly be issuing revised training material which includes detailed information on conversion from kerosene to HVO. Delivering the renewable liquid fuel customer experience The...
Mandy Rutter - anxiety feature

Insight

Maintaining good mental health: Coping with anxiety

...didn’t join in much with the course, it gave me some calming breathing techniques to use. I’ve started to do weight training again, which also helps. I now know how...
Government grant for new OXCCU jet fuel project

News

Government grant for new OXCCU jet fuel project

...range and a 50% lower capital cost.  Blending expertise As well as providing fuel blending expertise, Coryton will also be providing training on analysis and quality control. David Richardson, head...

Opinion

Industry angered by plans to address driver shortages

...by the RHA that have exacerbated the chronic shortage of drivers. Vocational training and the acquisition of qualifications, including sector specific areas such as the Carriage of Dangerous Goods, have...

News

Adler & Allan – Getting down to business

...sector,” said Alan.  “Working alongside a larger client base and the Maritime & Coastguard Agency, we also have a busy training schedule running tier 1 and 2 level exercises.”  Richard...
Paul Taylor of Geoff Boorman Fuels

Interview

In Conversation with NWF and Geoff Boorman Fuels

...me, but NWF Fuels has been very patient and given me the training and support I have needed to take on those aspects.” Customer impacts “Our older generation don’t like...

News

P66 – Pete George to retire

...has also worked in London, Slough, Manchester, an 18 month training stint that included Kingsbury, Cliffe (Kent), Tyneside and London, back to Immingham, Harrogate, Warwick, Brussels and then Warwick again!...

News

EnergyLink – flexible contracting from Wincanton

...energy sector as well as consistently improving our driver training, we’re addressing the needs of our customers for both today and tomorrow, working on a collaborative basis to ensure that...

News

Total UK prosecuted

...the necessary information. Following findings from the investigation, immediate improvements were made including a re-design of piping, the implementation of revised systems and procedures and the provision of additional training...

Insight

Skills needed for downstream supply stability now and future

...from both within the industry, through upskilling and retraining opportunities, and from outside, by transferring skills, knowledge, and fresh ideas into the sector.” The review identifies four themes the sector...