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News

Jail sentences for sellers of illicit fuel

...The illicit mix was never properly labelled so that customers did not realise they were buying fuel with high percentages of biodiesel.  As a result, customers began experiencing problems with...
The ‘think tanks’ at Tuffa and AMP power the nation to a low carbon future .

Case Study

Tuffa and AMP power the nation to a low carbon future  

...service. The additional capacity also means that AMP Clean Energy can benefit from fewer deliveries (around two annually per site), offering more efficiencies from bulk buying oil. With a total...
Portland Report

Market Report

Is there a future for the internal combustion engine?

...haulage electrification, are the massively fragmented nature of the industry, coupled with the very high costs of buying a vehicle. Unlike other sectors where major conglomerates dominate, transportation is made...

News

FPS launch new scheme to improve fuel quality

...fuel’, which may be caused by the customer’s storage or buying patterns.” The member price to join the scheme is £1000 per tank per year, but the first 30 member...

News

Seeing it through at CDS

...Lea, a building engineering graduate from the University of Liverpool, CDS Computer Design Systems celebrated its 40th birthday in January. Buying a mini computer, CDS set about producing software for...

News

Total Butler acquisition under scrutiny

...prices for customers buying oil products in specific local areas where the parties overlap.”   The Competition Commission is expected to report on the case by 18th September 2012.  ...

Interview

DCC on ambitions for Ireland and energy transition

...buying flexi-fuel, or 85% ethanol and we can complement that with our e-charging offerings in France. “With our domestic customers we are trialling HVO in domestic boilers, we think it’s...
Trevor Wilson, MD of Road Tankers Armagh talks about expansion and future developments.

Interview

Road Tankers Armagh: quality without compromise

...who are very proud of their RTA-manufactured tankers. As the ones that look after the vehicle, clean it, and maintain it they frequently feedback how much they appreciate the finish...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...

Interview

Northern Energy: fuelling communities for 90 years

...smiles, enthusiasm and feedback from the team based there that it has been well-received. Bright, airy surroundings with excellent amenities all add to the sense of service that runs through...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...