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Driving customer satisfaction through digitalisation

Case Study

Driving customer satisfaction through digitalisation

For months now, the downstream market has been disrupted by various influences. In response, distributors are adapting, and embracing technological advancements is one route to their ability to remain competitive...

Interview

The Cobo Conference 2024 

...for people to gain confidence in the company as they get to see the quality and organisation of our facility. “A total of 31 guests visited on this trip, and...

News

Silvey Fleet’s customer-first approach earns IIC Gold

Silvey Fleet, a UK reseller of fuel cards and fleet management solutions, that has successfully grown its business by always putting customers first has received the highest recognition of its...

News

A UK hydrogen first for Stanlow

...led by the HyNet consortium in the North West. The first sees Essar Oil UK as owner and operator of the UK’s leading low carbon hydrogen project with the company...

Interview

Northern Energy: fuelling communities for 90 years

...and expanded the business further to a network of depots. “With an increasing demand for agricultural oil, Esso was looking for a partner in the area and approached us, in...
Pete Rich, NWF

Interview

Driving safety forward: inside the NWF Fuels Safety Cup

...like you see in motorsports. Alan developed metrics from thousands of delivery routes to generate scores for each driver, which are updated and shared monthly. These scores became integral to...

News

Certas Energy reopens vital bunkering facility

...will attract local and passing HGV traffic which had limited alternatives for HGV refuelling within the immediate locality. “We’ve added two significant bunkering facilities to our network in close succession,”...

News

Reaping the benefits of integration

...and interactive use of the information on the web.  Other features include regular stock/status reports via email or SMS.” The concept has also been marketed successfully outside the UK. www.kanto.co.uk...

News

MechTronic – back in the saddle for 2017!

...110-mile route traffic-light free route through Wharfedale, Wensleydale, Swaledale, Arkengarthdale, Birkdale, Garsdale, Dentdale, Ribblesdale. “This was the hardest ride we’ve ever done, some of the hills are steep and there...
Paul Taylor of Geoff Boorman Fuels

Interview

In Conversation with NWF and Geoff Boorman Fuels

...future. For others, without an obvious successor, the investment of time, energy and money required to transition the business may make the idea of selling it a more desirable route....

News

OMJ’s port report service

The Oil Market Journal (OMJ) has launched a series of new dashboards which provide full details on oil tankers en-route, in port and at anchor in ports around the United...