search | natcen-research/feed

News

Vintage year of success for Millers Oils

...125th year of business. The Yorkshire-based company opened its state of the art Research and Development Centre in Brighouse in September, and invited industry guests to join staff for a...

News

Growing FAST

Neil Ryding, Bob Hall and Julia Mansfield With a strong research background in both a major oil company and a couple of large chemical concerns, Bob Hall founded Fuel Additive...
Industry responds to government hydrogen plans

Opinion

Hydrogen (H2.0): a new dawn?

...platinum and iridium price volatility between January 2021 and January 2023 contributed to the inflation seen hitting catalyst-coated membranes, researchers at the Netherlands Organization for Applied Scientific Research have developed...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...a civil engineering and computer aided architectural design graduate, so CDS started out as a company writing CAAD software. “After a period of research, Bill and his lecturer set up...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...

News

The renaissance of Grangemouth

...to revitalise manufacturing in the USA. INEOS will use the ethane from US shale gas in its gas cracker at Grangemouth, both as a fuel and a feedstock, replacing the...

News

Customer feedback helps gain competitive edge

...the feedback received. The company has yet again out-performed previous survey ratings, with scores remaining consistently high, in particular on aspects of service that customers rate as being of most...

News

Everything that a manager of people needs

...reasons why some perform well whilst others underperform. Being fully objective makes it easier to deliver feedback and to see if improvements have been made once feedback has been given....

News

Clever chemistry fuels business

...grade feedstock led to badly made biodiesel, quality issues and fuel degradation whilst a DIY biofuels market grew up with carte blanche to make a little bit of diesel without...

Opinion

E10 to fuel UK’s journey to net zero

...offers farmers a market for lower-grade wheat that can’t be used for milling and a local source of protein feed, meaning less soy-based feed needs to be imported from South...

News

At your service

...customer’s vehicle. Excellent feedback led to Simon attending at more and more customer sites across the country. “Realising that Simon was living on very little sleep and a diet of...
Latest software developments supporting the sector

News

Latest software developments supporting the sector   

...to this demand for greater insight as well as supplier feedback, BoilerJuice has introduced new functionality to its software. The addition of its Order Management system significantly bridges the customer...

News

Energy Institute seeks industry feedback

...is now available for review and the EI calls for industry stakeholders to feedback on its technical content before 4 January 2013. EI/JIG 1530 is intended to provide a standard...

News

More couplings now available

...release more variants in 2015. “The voice of our customers is a critical point of our development process,” said principal engineer Sam Blackmore.  “We listened to our clients’ feedback seeking...