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Analysis

A year in the wholesale markets

...company’s marketing manager. “We have always been committed to understanding what our customers want. We have just completed a new feedback survey to ensure that we continue to recognise our...

News

WCF Fuels – A brief encounter

...regions, the company operates in the domestic, retail, agricultural, commercial, industrial and marine sectors. Currently, the company operates 32 tankers, which are normally leased on an 8 year basis, from...

News

Stanlow invests in biofuels storage hub

...Port of Liverpool, will allow customers to store, blend and distribute bio-fuels suitable for use in the energy transition as drop-in replacement transport fuels for road, aviation and marine. Rapidly...

News

Growing FAST

...via the Golden Ball in Ironbridge, a popular watering hole of Bob’s. Sales to agricultural and marine markets are covered by Jane Murdock. By April 2010, FAST had 8 employees...

Analysis

Mabanaft – majoring in innovative independence

...feedback says Mabalive is easy to use and customers are hooked on it. Registrations to the site are growing at a pace.” Last year Mabanaft became the first independent to...

Insight

What is the outlook for UK refining?

...benefits brought to their local communities. Review the role of refined products as enablers: their key role in transport (road/aviation/marine), as energy products (LPG/kerosene) and specialities (lubricants, bitumen, special fluids...
Trevor Wilson, MD of Road Tankers Armagh talks about expansion and future developments.

Interview

Road Tankers Armagh: quality without compromise

...who are very proud of their RTA-manufactured tankers. As the ones that look after the vehicle, clean it, and maintain it they frequently feedback how much they appreciate the finish...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...

Interview

Northern Energy: fuelling communities for 90 years

...smiles, enthusiasm and feedback from the team based there that it has been well-received. Bright, airy surroundings with excellent amenities all add to the sense of service that runs through...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...