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...optimise operations. 4. Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...
...Harvest Energy. “We were keen to understand what was important to our customers at Sandringham. The feedback and results showed the top priorities for customers were services, food-to-go, and locally...
The Tank Storage Association’s Conference and Exhibition, the UK’s leading event for the bulk storage and energy infrastructure sector, returned to the Coventry Building Society Arena on Thursday 19th September...
...two obligations, the UK’s arrangements were set with reference to the requisite days of daily inland consumption. Post Brexit, the UK is no longer required to comply with the EU...
...needed to put them in control, we introduced the DTN TABS system at our core UK terminals a few years ago.” DTN TABS uses a handy traffic light system, enabling...
...and interactive use of the information on the web. Other features include regular stock/status reports via email or SMS.” The concept has also been marketed successfully outside the UK. www.kanto.co.uk...
...success. Bringing the liquid fuel community back together in person, the UKIFDA Expo and future fuels conference at Liverpool Exhibition Centre delivered a packed exhibition hall and over 1,200 attendees....
...“We’ve got some great pics as well as valuable feedback on how much the teams enjoyed the day and how we can make these events bigger and better in future!...
...about understanding their needs and pain points. That’s why we take the time to actively listen to our customers, gathering feedback through platforms like Feefo and using it as a...
Enabling the solar industry and householders to plan with confidence, DECC has introduced a range of changes to the Feed-in Tariffs (FITs) scheme. “UK solar continues to be an attractive...
...significantly reducing its Scope 2 emissions. “Its UK Tanker division has adopted a combination of fleet investment and improvement in driving style and reduced fleet CO2 emissions by 13,900 Mt...
...plants,” added David Thompson. “As the most competitive feedstock in Europe it will be transformational for our operations. The two additional ships mean we can transport sufficient volumes of ethane...
The liquid fuel distribution industry’s premier event, UKIFDA EXPO and Conference 2024, concluded its highly successful two-day run in Liverpool (10-11 April) with record attendance, insightful conference sessions and an...
...like to ensure our drivers are looked after in terms of comfort. I’m pleased to say we’ve had some great feedback from them – apparently the new tankers are comfortable...
...proved to be a first class relationship builder; Bob credits him with being largely instrumental in growing the business across the UK. Charles’ arrival coincided with the need to desulphurise...
...the long term strategy for the UK’. In response to a letter sent to her by OFTEC chairman, Nick Hawkins, soon after she was appointed as the head of DECC,...
Bulk liquid storage specialists UM Terminals has appointed a new managing director with Phil McEvoy taking up the role. Having previously held several senior roles in the UK and Europe,...
...presence of independent wholesalers continues to rise in the UK, Fuel Oil News was keen to learn more about Mabanaft’s role “I believe the change in Mabanaft’s business profile really...
