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News

Reaping the benefits of integration

...allows the order entry system to automatically ‘pop’ the screen with the account details of the incoming telephone call. John Allen, Fuelsoft software director, said: “We decided to upgrade our...

Analysis

Harvest Energy – change, challenge and opportunity

...the 16 forecourt Cornwall Garage Group. Owner John Murray said:  “I like their people and I particularly like their enthusiasm. They’re going to do well and we’ll do well working...
Trevor Wilson, MD of Road Tankers Armagh talks about expansion and future developments.

Interview

Road Tankers Armagh: quality without compromise

...who are very proud of their RTA-manufactured tankers. As the ones that look after the vehicle, clean it, and maintain it they frequently feedback how much they appreciate the finish...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...

News

Who will take the FON 2022 Tanker of the Year title?

...the distributor, manufacturer or equipment provider. Great feedback Kettlewell Fuels was thrilled to see its future-ready tanker named as last year’s Tanker of the Year, with the title-winning tanker highlighted...
MechTronic: celebrating 20 years

Interview

MechTronic: celebrating 20 years

...metering market. Built from our customers’ feedback, MaxFlow optimised space on the modern chassis. All the controls were in a single, weatherproof cabinet and Smart Product Grade Indicators helped to...