News
Adler and Allan – keeping businesses running
...Marketing Manager, at Adler and Allan, explained: “With most data centres holding large amounts of fuel to feed generators as back-up power, it is vital that the quality and cleanliness...
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News
Testing fuel for contamination? There’s an app for that.
Following feedback from the industry to improve the speed efficiency of microbial fuel testing, Conidia, one of the principal companies operating in this field, has launched a totally upgraded digital...
Insight
COP26: FON blog part 2 Net Zero Tech Centre
...be used in heating, transport, industrial decarbonisation, storage for electricity grids – or even as a low carbon feedstock to produce liquids if gases aren’t what’s required. This is why...
Analysis
Ambitious EV growth targets raise UK grid concerns but what of the impact on oil demand?
...materials to EVs. “Even with the transition and going to electric vehicles, you need oil as a feedstock to produce the materials that would be required for any transition,” Nasser...
Interview
The downstream customer
...that we monitor customer feedback prior to ordering.” “Our decision on supplier was made after reading reviews and speaking to various neighbours,” responded Peter. Sue added: “No, we don’t do...
Interview
Touchstar Technologies: planning for world domination
...you gather feedback from customers? We hold regular review meetings and occasionally put in requests for marketing case studies. We also attend exhibitions and do one- to-one ‘speed dating’ conferences,...
Case Study
A digital transformation for Highland Fuels
...optimise operations. 4. Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...
News
Meeting customers’ needs
...Harvest Energy. “We were keen to understand what was important to our customers at Sandringham. The feedback and results showed the top priorities for customers were services, food-to-go, and locally...
News
DPD to switch all diesel HGVs to renewable biofuel by end of 2023
...made from renewable feedstocks and contains a specifically designed performance additive to ensure cleanliness and optimum combustion throughout the fuel system. It is defined as renewable and sustainable under the...
Review
In review: The Tank Storage Association Conference and Exhibition
...market intelligence, focused on transport fuel, feedstock and global trade flow dynamics. • Executive Director of the Federation of European Tank Storage Associations (FETSA), Ravi Bathiani, provided an insightful overview...
Insight
Compulsory oil stocking obligations: a UK update
...full refined products’ slate, crude oil, feedstocks and NGL’s These obligations have reduced significantly since they were first introduced in 2012 (22.5 days for finished products), primarily reflecting the impact...
News
Phillips 66 makes real-time investment
...and product allocation management capabilities. Customers also have access to their account details in DTN TABS. This shared portal improves communication between the parties and enables more effective and efficient...
News
Reaping the benefits of integration
...icons on the trail denote historical delivery information, and a geo-fencing feature shows entry and exit times for any designated location. A summary ticket report enables quick assessment of vehicle...
News
Downstream fuel distribution event, UKIFDA Expo, came back with a bang
...product and also hear honest feedback from our existing customers on partnering together with Cobo. “On Wednesday we were able to secure our first order from a new customer who...
Analysis
Products, services and developments for safer operations in fuel distribution
...safety is also enhanced by an extra long-lasting Li- polymer battery, which can be recharged from any standard USB-port. Continual innovation from Alfons Haar Alfons Haar has introduced new features...
News
Fundraising golf day is a huge hit with fuel distributors
...“We’ve got some great pics as well as valuable feedback on how much the teams enjoyed the day and how we can make these events bigger and better in future!...
Interview
Dedication to customer service delivers industry success for WCF Fuels
...about understanding their needs and pain points. That’s why we take the time to actively listen to our customers, gathering feedback through platforms like Feefo and using it as a...
News
A more certain future for solar
Enabling the solar industry and householders to plan with confidence, DECC has introduced a range of changes to the Feed-in Tariffs (FITs) scheme. “UK solar continues to be an attractive...