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...sense commercially, operationally and environmentally.” Increased capacity planned UM Terminals deliberately maintains a wide portfolio of around 40 products that it stores including vegetable oils, industrial, food and feed, chemical,...
...support has already been well received. “When we introduced the ‘Be Winter Ready’ programme, based on feedback from fuel distributors, we saw an immediate positive response,” he says. “It’s a...
...and are always available to offer support and guidance whenever required, but Mabalive is a perfect complement to this, enhancing our high standards of customer service.” Constantly evolving The team...
Mabanaft has sought feedback from customers to gain a deeper appreciation of their wants, and to focus on developing services for further improvement. The company recently conducted an online survey,...
...UKIFDA 2021 (virtual event, 7-8 July 2021). Telemetry devices fitted to customers tanks enables level data to be seamlessly imported via API feed to an FOD’s software systems – typically...
...Marketing Manager, at Adler and Allan, explained: “With most data centres holding large amounts of fuel to feed generators as back-up power, it is vital that the quality and cleanliness...
Following feedback from the industry to improve the speed efficiency of microbial fuel testing, Conidia, one of the principal companies operating in this field, has launched a totally upgraded digital...
...be used in heating, transport, industrial decarbonisation, storage for electricity grids – or even as a low carbon feedstock to produce liquids if gases aren’t what’s required. This is why...
...materials to EVs. “Even with the transition and going to electric vehicles, you need oil as a feedstock to produce the materials that would be required for any transition,” Nasser...
...that we monitor customer feedback prior to ordering.” “Our decision on supplier was made after reading reviews and speaking to various neighbours,” responded Peter. Sue added: “No, we don’t do...
...you gather feedback from customers? We hold regular review meetings and occasionally put in requests for marketing case studies. We also attend exhibitions and do one- to-one ‘speed dating’ conferences,...
...optimise operations. 4. Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...
...Harvest Energy. “We were keen to understand what was important to our customers at Sandringham. The feedback and results showed the top priorities for customers were services, food-to-go, and locally...
...made from renewable feedstocks and contains a specifically designed performance additive to ensure cleanliness and optimum combustion throughout the fuel system. It is defined as renewable and sustainable under the...
...market intelligence, focused on transport fuel, feedstock and global trade flow dynamics. • Executive Director of the Federation of European Tank Storage Associations (FETSA), Ravi Bathiani, provided an insightful overview...
...full refined products’ slate, crude oil, feedstocks and NGL’s These obligations have reduced significantly since they were first introduced in 2012 (22.5 days for finished products), primarily reflecting the impact...
...and product allocation management capabilities. Customers also have access to their account details in DTN TABS. This shared portal improves communication between the parties and enables more effective and efficient...
...icons on the trail denote historical delivery information, and a geo-fencing feature shows entry and exit times for any designated location. A summary ticket report enables quick assessment of vehicle...
