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Insight

Live from COP26: FON blog part 1 on SAF

...Fulcrum Bioenergy in the North-West located at the Stanlow refinery complex, and another based in Immingham, by Velocys.” But what is a sustainable aviation fuel? “Using our Fulcrum Bioenergy example,...

Analysis

Mabanaft – majoring in innovative independence

...manage the UK market. Potentially these refineries could become just storage locations, like Shell Haven and the previous Gulf refinery at Milford Haven.” An innovative approach Situated in London’s Victoria...

News

Senior appointment to lead growth in Europe & Africa for Prax Group

...successfully driving profitability and growth across the downstream value chain, including refinery feedstock and supply chain optimisation, building new sales channels, and setting up structured trade finance solutions. Commenting on...

News

UK government guarantees Grangemouth upgrade loan

...society across the country.” The loan will secure thousands of jobs, and the work is vital if the refinery is to continue operating after 2017, says the treasury. The announcement...

News

Waste oil – where are we in 2011

...notably the use of accreditation to demonstrate compliance. There are further restrictions as to what may be incorporated into its feedstock, and on those permitted to produce a PFO, but...
Trevor Wilson, MD of Road Tankers Armagh talks about expansion and future developments.

Interview

Road Tankers Armagh: quality without compromise

...who are very proud of their RTA-manufactured tankers. As the ones that look after the vehicle, clean it, and maintain it they frequently feedback how much they appreciate the finish...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...

Interview

Northern Energy: fuelling communities for 90 years

...smiles, enthusiasm and feedback from the team based there that it has been well-received. Bright, airy surroundings with excellent amenities all add to the sense of service that runs through...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...

News

Who will take the FON 2022 Tanker of the Year title?

...the distributor, manufacturer or equipment provider. Great feedback Kettlewell Fuels was thrilled to see its future-ready tanker named as last year’s Tanker of the Year, with the title-winning tanker highlighted...