News
Craggs support community during fuel crisis
...suitable for cars, vans, LCV’s and HGVs, is typically only open only to UK Fuels and KeyFuels fuel card holders during working hours. However, as local stations either had a...
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News
Mabanaft – delivering on the things that matter most to their customers
Mabanaft has sought feedback from customers to gain a deeper appreciation of their wants, and to focus on developing services for further improvement. The company recently conducted an online survey,...
News
FODs achieving profitability gains with Kingspan
...UKIFDA 2021 (virtual event, 7-8 July 2021). Telemetry devices fitted to customers tanks enables level data to be seamlessly imported via API feed to an FOD’s software systems – typically...
News
Adler and Allan – keeping businesses running
...Marketing Manager, at Adler and Allan, explained: “With most data centres holding large amounts of fuel to feed generators as back-up power, it is vital that the quality and cleanliness...
News
Testing fuel for contamination? There’s an app for that.
Following feedback from the industry to improve the speed efficiency of microbial fuel testing, Conidia, one of the principal companies operating in this field, has launched a totally upgraded digital...
Insight
COP26: FON blog part 2 Net Zero Tech Centre
Live from COP26, Stephen Marcos Jones, director-general UKPIA, continues with his exclusive blog for Fuel Oil News bringing the latest sector updates and considers the value of the Net Zero...
Interview
Touchstar Technologies: planning for world domination
Liz Boardman, of Fuel Oil News, chats to Gordon Hyland, sales director at Touchstar Technologies, about software solutions, world domination and why the fuel distribution industry is such a great...
Case Study
A digital transformation for Highland Fuels
...optimise operations. 4. Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...
News
Meeting customers’ needs
...Harvest Energy. “We were keen to understand what was important to our customers at Sandringham. The feedback and results showed the top priorities for customers were services, food-to-go, and locally...
Review
In review: The Tank Storage Association Conference and Exhibition
...storage industry in the UK. I would highly recommend this conference.” Keynote speakers • Simon Stoddart, Head of International Oil Security and Strategy at the Department for Energy Security and...
News
Phillips 66 makes real-time investment
...needed to put them in control, we introduced the DTN TABS system at our core UK terminals a few years ago.” DTN TABS uses a handy traffic light system, enabling...
News
Reaping the benefits of integration
...and interactive use of the information on the web. Other features include regular stock/status reports via email or SMS.” The concept has also been marketed successfully outside the UK. www.kanto.co.uk...
News
Downstream fuel distribution event, UKIFDA Expo, came back with a bang
...“Of course this year was extra special for us as we won the prestigious UKIFDA Innovation Award sponsored by Fuel Oil News. “Our objectives in attending were to continue to...
Analysis
Products, services and developments for safer operations in fuel distribution
...for use in oil terminals and refineries, or any ATEX working environment where maximum visibility and protection from heat, flame and ARC flash is paramount. As well as being extremely...
News
Fundraising golf day is a huge hit with fuel distributors
...“We’ve got some great pics as well as valuable feedback on how much the teams enjoyed the day and how we can make these events bigger and better in future!...
Interview
Dedication to customer service delivers industry success for WCF Fuels
WCF Fuels is an independent oil distributor owned by its employees, operating a fleet of around 80 tankers from 12 strategic storage depots. They cover areas such as Norfolk, Lincolnshire,...
News
A more certain future for solar
Enabling the solar industry and householders to plan with confidence, DECC has introduced a range of changes to the Feed-in Tariffs (FITs) scheme. “UK solar continues to be an attractive...
Analysis
Rebranding: reasons, process and impact
...platforms (and in an advert with Fuel Oil News of course!). “This also coincided with exhibition season, so we were able to feature our new branding at the UKIFDA show...