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News

HVO boost as biofuel boiler wins best renewable energy product

Grant’s HVO biofuel compatible Grant Vortex condensing boiler has been awarded ‘Best Renewable Energy Product’ at the SEAI Energy Show 2022. The Sustainable Energy Authority of Ireland (SEAI) awards recognise...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...

News

Who will take the FON 2022 Tanker of the Year title?

...the distributor, manufacturer or equipment provider. Great feedback Kettlewell Fuels was thrilled to see its future-ready tanker named as last year’s Tanker of the Year, with the title-winning tanker highlighted...
MechTronic: celebrating 20 years

Interview

MechTronic: celebrating 20 years

...metering market. Built from our customers’ feedback, MaxFlow optimised space on the modern chassis. All the controls were in a single, weatherproof cabinet and Smart Product Grade Indicators helped to...

News

Liquid fuels industry EXPO moves to Glasgow

...19 & 20 May (2021) and 18th & 19 May (2022). UKIFDA EXPO has been at The Exhibition Centre Liverpool since 2016 and following feedback from the recent EXPO surveys,...
Leading online heating oil marketplace Boilerjuice  talks about future plans

Interview

BoilerJuice: revolutionising operations

...recognise those who help us to achieve great service for our customers. “Since the spring we’ve taken on extensive feedback, invested heavily in our Supply Team, and rolled out over...

News

Silvey Fleet awarded Investors in People Gold accreditation

...and their development. The company believes that happy and motivated employees are essential to drive business forward. In its feedback, Investors in People reported: “You have provided effective people management...