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News

A positive story for the UK

A newcomer to the UK, the Valero Energy Corporation entered the UK market last summer following its acquisition of Chevron assets including the Pembroke refinery, pipelines, terminals, an aviation fuels...
George Eustice MP

Interview

In conversation with George Eustice MP

...that rather than trying to make people do very difficult things just to get the extra 10%.” What of the concerns around availability and sustainability or aviation fuel demand? “That...
Industry responds to government hydrogen plans

Opinion

Hydrogen (H2.0): a new dawn?

...used in vast quantities and for decades, new end-markets which are adopting H2 as feedstock or fuel source, storage and transportation protocols will require operational adaptions to ensure safe handling...

News

Phillips 66 – mobile pricing app

...mechanism for customers across its entire retail, wholesale, aviation, LPG and marine network. ‘My Phillips 66’ replaces the previous CPNet. The new portal provides customers with personalised business content, such...

Insight

What is the outlook for UK refining?

...benefits brought to their local communities. Review the role of refined products as enablers: their key role in transport (road/aviation/marine), as energy products (LPG/kerosene) and specialities (lubricants, bitumen, special fluids...
Trevor Wilson, MD of Road Tankers Armagh talks about expansion and future developments.

Interview

Road Tankers Armagh: quality without compromise

...who are very proud of their RTA-manufactured tankers. As the ones that look after the vehicle, clean it, and maintain it they frequently feedback how much they appreciate the finish...

News

Survey finds Mabanaft’s supply standards remain high

...extremely pleased with the feedback received this year. Clare Charlton, inland sales manager at Mabanaft, said: “Despite the continued challenges of 2021, customers are telling us we have provided excellent...
Mabanaft customer service survey

Insight

Is Mabanaft redefining excellence in the energy sector?

...this balance that defines our service excellence. “In our continuous quest to enhance our services, we actively seek feedback through our annual customer survey. Customer opinions shape the way we...

Interview

Northern Energy: fuelling communities for 90 years

...smiles, enthusiasm and feedback from the team based there that it has been well-received. Bright, airy surroundings with excellent amenities all add to the sense of service that runs through...
CDS: 50 years of powering customer success.

Interview

CDS: 50 years of powering customer success  

...to face. “We also visit our clients at their premises at least once per year to check-in and get valuable feedback, regardless of whether we are actively working on any...

News

Silvey Fleet’s customer-first approach earns IIC Gold

...provides them with regular opportunities to give feedback. Inviting them to take part in its Investor in Customers (IIC) journey is further proof of the company’s commitment to achieve its...