News
Customer service – a top priority
...UK’s biggest energy firms are still struggling when it comes to customer service. Paul Clark, CEO of Charter UK, the enterprise complaints and feedback specialist, said: “If you look at the...
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News
Suttons Tankers unveils commemorative Platinum Jubilee livery
...of the new Volvo FH Globetrotter units, which were recently introduced to the fleet. In response to driver feedback, Suttons Tankers invested £15 million in new Volvo FH units with...
Insight
Ken’s Corner: Unintended consequences
...point of use, these emissions are balanced out against CO2 that was absorbed from the atmosphere when the biomass feedstock grew. As a result, for the purposes of reporting on...
News
One to watch – Keyfuels invests
...staff feedback. We understand that the biggest assets any company can have are its people and we work hard to ensure that we communicate effectively with all staff.” www.keyfuels.co.uk. Return...
News
Predicting diesel’s winter performance
...of a verification standard. This winter IP PM-EA/13 is being used by the fuels supply industry and other interested parties to feedback performance and user experiences to ensure the method...
News
Tech company of the year
...feedback as to how the platform looks and works, and of course where it didn’t work, has enabled us to create a product that has been acknowledged for its uniqueness...
Analysis
A step in the right direction
...consultation will detail what an RLHFO will look like, and it will seek answers to questions about obligation levels, feedstock availability and costs. UKIFDA and OFTEC have already started work...
News
Five new renewable biomethane refuelling stations
...CNG Fuels is renewable and sustainable biomethane approved under the Department for Transport’s Renewable Transport Fuel Obligation (RTFO) scheme. The gas is sourced from waste feedstocks such as food waste...
News
Council encourages broader adoption of HVO as it switches fleet fuel
...carbon emissions while awaiting further advances in technology. Moving to HVO is a simple fuel switch requiring limited investment with no vehicle modifications needed. Feedback from crews and drivers has...
Opinion
The community speaks
...all who shared your thoughts with us – your feedback is invaluable – if you’d still like to have your say please get in touch as we love to hear...
News
Vintage year of success for Millers Oils
...Following customer feedback, colours are brighter and the design more striking. Isle of Man TT winner Ryan Farquhar has also been signed up to appear on the label for the...
News
Phillips 66 – mobile pricing app
...on outdated software architecture and was no longer supported on a number of web browsers. We approached our customers to get their feedback on what functions they wanted to see...
News
Earlier cashback on boilers
...off to the flying start that was intended. “We are extremely pleased that DECC has taken action following feedback from the heating industry and look forward to engaging with installers...
News
Industry show sees BoilerJuice unveil new platform features
...this at the show were really excited about this new development as it’s been built on the back of 12 months of supplier feedback. It is designed to make working...
News
JET welcomes seven new sites
...35,000 litres per week. There’s also been a knock on effect on shop sales, with an average 10– 15% increase in weekly sales. “The feedback I’ve had from my customers...
Interview
Goals, ambitions and strategies: The expansion of the EET retail network
...happening. The drive for sustainable processes starts at the refinery and will feed right down to the forecourts. Our partners will have a huge part to play in this, we...
News
Transporting AdBlue
...important in this type of multi-drop operation as they’re GreenChem’s eyes and ears. We actively encourage their feedback with drivers encouraged to ring me at anytime,” said Chris. www.greenchem-adblue.com www.turners-distribution.com...
Opinion
Huge decline in North Sea oil flows for INEOS
...prices, pushing yet more people into fuel poverty. The country will need UK gas as a key feedstock for future hydrogen production. It also means that oil and gas revenues will...