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Fuel distributors report significant uplift in enquiries as Middle East tensions drive price volatility

With recent developments in the Middle East driving a significant uplift in call volumes, fuel distribution industry body UKIFDA has issued a public statement to explain potential customer impacts.

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The UK Government has advised the fuel distribution industry that there are no current reported impacts to the UK fuel supply.

However, the statement suggests that the sharp increase in heating oil enquiries may result in customers experiencing longer than waiting times when contacting their local distributor.

In a statement, Cumbrian-based WCF Ltd confirmed that their fuels business is “currently experiencing higher-than-usual demand across parts of our network.” but reassured customers that they “do not anticipate any disruption to physical supply of heating oil or commercial fuels” and that “maintaining reliable deliveries and clear communication with customers” remains their priority.

Certas Energy confirmed that despite “a marked increase in heating oil orders, including larger-than-usual volumes” the national distributor is leveraging its strong supply agreements and “working hard to keep disruption to a minimum and maintain reliable service”.

Price volatility

As well as escalating demand, the geopolitical instability is also creating a period of significant price volatility making it difficult for distributors to predict the cost of fuel they purchase.

As a result, UKIFDA has advised customers that distributors may schedule orders in advance but confirm pricing closer to the delivery date to ensure consumers receive the most accurate information.

This is borne out across industry updates with many fuel distributors suspending online ordering, encouraging customers to call to discuss their needs.

Oil4Wales, similarly to many in the industry, is advising customers they will be ‘unable to price fuel in advance’. Orders can still be placed, with the distributor confirming the price the day before delivery with the customer able to choose whether to proceed.

UKIFDA says it will continue to monitor the situation closely and provide updates as it evolves.

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