XPO Logistics: supporting wellbeing in the logistics and transportation sectors

Lynn Brown leads the HR function at XPO Logistics in the United Kingdom and Ireland. She joined the executive team recently, extending her 17-year career in Logistics and Supply Chain.

XPO Logistics: supporting wellbeing in the logistics and transportation sectors

Lynn is passionate about Employee Engagement, Talent Development and working closely with the business to achieve goals. In her spare time, she enjoys horse riding and keeping fit.  As vice president, human resources – UK and Ireland, XPO Logistics, Lynn talks us through the steps the company has taken to support wellbeing in the sector.

What are the specific challenges in the logistics sector?

From a wellbeing perspective, drivers have the same challenges across the wider industry. For example, general health and fitness shortcomings which can result in problems with weight, sleep apnoea, and mental health and wellbeing concerns.

What do you see as the biggest needs for support around wellbeing?

Medical checks at regular intervals, good healthcare advice and regular screening. Regular wellbeing check-ins with drivers to encourage them to seek support and provide them with the resources to do so.

What actions are being taken to support those in the XPO family?

Health screening at sites enables drivers to identify problems and seek medical advice. We cover the costs of medical checks and offer occupational health reviews and personalised feedback. XPO Logistics also partners with charitable organisations to provide guidance on mental wellbeing. XPO Logistics also recently launched a wellbeing app called Thrive that obtains resources from an occupational health partner, including guidance on mental, physical, and financial wellbeing and online advice and resources.  In Q1 of 2024, we will focus on men’s health.

In June 2023, XPO Logistics was joined by partners Neuroinclusive HR, Henpicked: Menopause in the Workplace Ltd and Vista Employer Services for a roundtable discussion on menopause awareness in Birmingham. This was followed by a series of webinars for managers and colleagues on supporting a colleague going through menopause and an interactive session for XPO’s Female Drivers forum. This has been further supported by a series of menopause coffee mornings where colleagues meet informally to discuss their personal experiences and how XPO can support colleagues in the workplace.  The sessions have received positive feedback and have been attended by several colleagues keen to understand how they can support their colleagues and partners, family members and friends.

Any additional external support you believe would make a difference?

A review of the Driver’s Medical requirements and more regular checks on health and wellbeing.