News
Certas optimises distribution with Systal
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Systal is responsible for monitoring Certas Energy’s on truck computer infrastructure. Multiple checks are undertaken by Systal to manage service status and to ensure that any failures are managed through to resolution.
Certas Energy required a partner with the capability to deliver the network monitoring service out of hours. Systal’s UK-based network operations centre operates 24×365 and is run by 2nd and 3rd line engineers managed by a network operational manager and an ITIL service director. Like all Systal’s customers, Certas Energy has a dedicated account manager.
“From kick-off to go-live we were delighted with the service we received from Systal,” said Paul Leonard, head of IT operations.
“Now the service is live, our team can focus on adding value rather than monitoring services.”
www.certasenergy.co.uk