Interview

A Day in the Life – Pippa Scott

Welcome to our feature where people from many different roles in this industry will take you through a typical day in their working life. This month, Fuel Oil News speaks with Pippa Scott, Sales and Marketing Executive at WCF Fuels North West, to discover how Pippa spends a typical day.

MY ALARM GOES OFF AT…

6.30am. 

THE FIRST THING I DO IS…

let Hattie, my Jack Russell, out while I stick the kettle on. I’m not much use until I’ve had a brew!

I PREPARE FOR THE DAY AHEAD BY…

having a cup of Yorkshire tea (shhhh I’m from Lancashire) while having a quick check on the plans for the day and whether my daughter has anything on at school which I’ve forgotten about.

I CAN’T LEAVE THE HOUSE WITHOUT…

Hattie and my handbag – which is filled with notes and snacks.

MY TYPICAL DAY –

is never the same!

I attend auction days – usually on a Tuesday and a Thursday – at J36 where we have another small office. It’s a perfect time to get chatting to customers and to continue building good relationships.

I organise and attend agricultural shows throughout summer, promoting WCF as well as thanking customers for choosing us as their supplier.

A large part of my role is running marketing campaigns and working out how we can benefit the customer; I usually try and do this in the mornings so the office team can also have an input. 

Working on improving our website is a priority now, so this often takes up a chunk of a day during the week. Keeping our social media active is important, as well as taking sales orders and attending networking events.

I will usually know the week before what my next week looks like, but it can change so easily!

MY MOST MEMORABLE WORK MOMENT…

Winning the Red Rose Award for Customer Service. From the application process to the awards evening – it was an amazing experience.

It was such a night to remember. We were up against some really tough competition and we were over the moon to win it!

THE WORST PART OF MY JOB…

When events get cancelled after putting in a lot or work and effort. (Often agricultural shows in bad weather!) Oh, and Mick’s jokes… our BDM…they are awful, and we often work closely together at events.

THE BEST PART OF MY JOB…

Absolutely all of it. I am so lucky to have a job I love.

Communicating with customers, visiting sites, email campaigns to help customers, days out with drivers and the best team of people around me. The company is just a fantastic place!

I RELAX AFTER WORK BY…

taking the dog for a walk – if the weather isn’t too bad; heading out to ride the horse or just spending some time with Sophia. I love an adventure and relaxing isn’t really my strong point.

MY FAVOURITE MEAL IS (Breakfast, lunch, or evening meal)…

Christmas dinner with extra gravy – so I suppose that counts as a lunch!

ON MY BEDSIDE TABLE IS… a phone charger, a photo of me and my daughter, and a book.

THE LAST THING I DO EACH DAY IS…

set my alarm and make a brew, and let Hattie out one last time.

I’M NORMALLY IN BED BY…

9.30pm.