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Customer feedback helps gain competitive edge

With one of the first principles of quality management being customer focus; understanding customers and seeking to meet their requirements, Mabanaft carries out a regular customer survey. The survey helps...

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Banning the internal combustion engine

...needs to really incentivise consumers and industry to change their behaviours. The UK needs a consistent and well-crafted national air quality strategy that’s supported by world-class scientific research.” PriceWaterhouseCoopersUK “Our...

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Bolstering onshore oil and gas

...collaborative approach. My experience of advising global clients on all aspects from sales and quality, to transportation and infrastructure will be a key aspect of my new role.” Before joining...

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Fleet managers to benefit from Republic of Ireland launch

...places on delivering a very high-quality customer service. Constantly striving to add value for customers and keep them central to everything it does has allowed Silvey Fleet to build successful,...
Emma Osborn-Wilkes

Interview

In profile with Emma Osborn-Wilke of Halso Fuels

...and work with. Which is the quality that you most admire? Honesty. What are you most likely to say? Late morning, early afternoon! A private joke within work when the...

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Crossing the finishing line

...station with compliant and trained staff to the high standards of safety and quality demanded by the ODA. “The site provided a simple to use, stable retail style fuel service...

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Marine fuel – sulphur spot checks

...from the oil refinery and onwards to the vessel means that our customers can trust us to supply top quality product every time,” said Barry Newton,  managing director of the...

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Scully announces new CEO

...role as the innovative industry leader in fluid handling solutions.” “Having begun as pioneers in the industry, Scully Signal Company forged a reputation for safety, quality, and durability, becoming the...