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The Northern Ireland Fire and Rescue Service is still investigating the cause of the oil tank fire which caused extensive damage to three houses Pic Colm Lenaghan/Pacemaker Following a serious...
...across the UK which, together, offer national reach combined with the friendly local service Watson Fuels customers have come to expect for over 60 years. The Headcorn depot replaces an...
...in claims. The sole purpose of this article is to provide guidance on the issues covered. This article is not intended to give legal advice, and, accordingly, it should not...
...On completion of the acquisition, DCC Energy will operate 672 retail service stations across Europe and supply in excess of 2,000 dealer owned service stations. On a pro-forma basis, DCC...
...issues covered. This article is not intended to give legal advice, and, accordingly, it should not be relied upon. It should not be regarded as a comprehensive statement of the...
...service, and wide choice of quality marine fuels available.” Gary Byres, national sales manager at GB Oils, said: “Over the years, we’ve built up a wealth of knowledge and expertise...
...standards and good reputation. Junction 29 delivers a template for the best practice and customer service Mabanaft plans to bring to future truckstop acquisitions. To honour their commitment to Charles...
...pathways so people know what they can achieve. For example, we tend to bring sales colleagues in as a customer service advisor which is a junior position. Their next step...
...thinking, there is also a clear focus on non-fuel revenues. Inside the conceptual service station, an immersive retail environment features digital ordering screens for food-to-go, premium lounge and co-working spaces,...
...provide a service which supports the expectations of the industry,” explained John Sutton, CEO of Suttons Group. “Although our strategy, investment plan and people development support this, we felt that...
...industry delivering the highest standards of quality, safety and customer service. The core purpose continues to be to attract and support the best distributors in the UK & Ireland and to...
...to offer our measurement and control service for diesel and adblue deposits. The ‘TrackGas’ solution enables greater distribution efficiency by giving detailed knowledge of customers’ tank levels and avoiding unexpected,...
...Chris Bingham, CEO, talks Claudia Weeks, content editor, through the seven different businesses he has been involved in instigating during the company’s 12 years of service to the energy sector...
Find an OFTEC registered technician at www.oftec.org.uk/Consumers/FindTechnician In the wake of an oil tank fire which destroyed a bungalow in Belvoir, Belfast last week, OFTEC has again issued safety advice...
...is its installation model. Using a peel-and-stick format with a high-strength adhesive pad, the device can be fitted quickly without specialist tools. Combined with replaceable off-the-shelf batteries, this supports ease...
...efficiency, compliance, and customer service. This case study explores the challenges Lambe faced, the solutions chosen, and the measurable improvements gained through this collaborative approach. The need for change The...
...among customers. That’s why, as an industry, we moved quickly by engaging the Energy Minister Michael Shanks, issuing consumer advice notes, briefing MPs and working with the media to reach...
...serves as a proactive measure to prevent misunderstandings and miscommunication, ultimately enhancing the overall value of service to clients.” What is the best piece of advice you would give to...
