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News

100% carbon offsetting of UK fuel emissions

...2050.” To make the service as inclusive as possible, UK Fuels will offer the same carbon offsetting service with any of the other branded fuel cards it provides, which include...

Knowledge

Cyber Risks: improving your cyber resilience

...with the NCSC advice on mitigating malware and ransomware attacks. So, with the post COVID world still adjusting to hybrid working, a surge in online crime and the potential spill...
Ossy Gavenas, Driver, marks 10 years with New Era energy

News

Distributor diaries July 2026

New Era Energy celebrates a decade of service for two valued team members New Era Energy, the Essex-based fuel distributor, is celebrating two important milestones as Molly Coyle, Procurement Officer,...
Leslie and Keith Davenport's home

Interview

The downstream customer

...but we have never had a problem with supply or delivery regardless of the size of the oil supplier. “We have always found customer service good and efficient.” The reputability...

News

OMJ’s port report service

...Kingdom and Ireland. The service updates in real-time and details any tanker in the world which has set its destination to a port in the UK and Ireland. The service...
Driver training DFDF

Insight

Driver training: starting out on the right foot

...its haulier members to provide some good practice advice on the training and assessment of new drivers with no previous fuels experience. Necessary attributes The good practice advice is clear...
Sentinam launch team

Interview

Fuel Oil News talks with new sector supplier Sentinam

...Distributors can expect the same dedicated technical and customer-focused service that MechTronic is known for. By combining our expertise and resources, we offer high-quality equipment and exceptional customer support. Strengthening...

News

Backing a certainty

...of customer service. “We like to think we are leaders now in terms of customer service and transparency,” added Paul. The company’s 1,000 tankers are being converted to the Certas...
Highland Fuels

Case Study

A digital transformation for Highland Fuels

...optimise operations. 4.           Improved customer service: Digitising processes led to quicker response times and improved communication, enabling Highland Fuels to provide superior customer service. Additionally, features such as customer feedback...

News

Fuel supplier completes MBO during lockdown

...farms and businesses across North Yorkshire. Janet Kettlewell retains responsibility for the operational and customer service side of the business and the same experienced and friendly, local customer service team...

News

Dealing with price volatility

...analyse market rumours and hearsay to discover what is really going on and why. A range of analytical, higher level reports offer exclusive insight.  www.argusmedia.com Sound advice to aid decision...