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...outstanding customer service with the Feefo Platinum Trusted Service Award 2026. The prestigious award is presented to businesses that consistently achieve exceptional customer feedback, reflecting a sustained commitment to service...
...transfers. Overall, the new STS Service has the capacity to transfer up to 160,000 tonnes of fuel each month. This innovative new service has been delivered by a partnership of...
...and guidance at this crucial time in their journey and that’s the aim of this service.” The specialist consultancy service, which takes between three to five days to complete per...
This week Shell UK accepted offers for the sale of 185 company-owned service stations to selected independent dealers and has exchanged contracts for 158 of these service stations. Through this...
After 30 years in business, UK RTI is proud to still offer the first-class service for which it is well-recognised. Still family-run the business, which started life as Williams Tankers,...
The role of the fuel depot manager has long been a cornerstone of operational success, combining responsibilities for safety, inventory control, driver dispatch, customer service, and local leadership. Yet, for...
...service.” Reputation matters When asked whether the reputability of their supplier mattered, and whether they looked at customer service reviews of a supplier; there was a mixed response from the...
...challenges of modern fuel distribution. For Tyrone Fuels, it represents a step-change from traditional 4×2, 13,500-litre rigids to a smarter, more productive option that improves customer service, delivery lead times,...
...delivery and cash ‘n carry services which we operate out of all our depots. Emergency run-out service “Our depots also operate an ‘emergency run-out drum’ service, which has proved to...
...trucks too. What is the best piece of advice you have been given in this industry and who from? Providing a good service is key and that was from my...
...facing new challenges every day. For me, it’s always been about more than simply delivering fuel — it’s about building relationships and providing a reliable service people can trust. I’m...
...filter blockages in tractors and motorised farm machinery remain a regular and costly problem for many Scottish farmers and crofters.” Vice president Robin Traquair added: “The continued problems related to...
...West Yorkshire to Morrisons’ network of 335 forecourts and regional distribution centres across the UK. Speaking to Fuel Oil News’ Liz Boardman, Stuart Carlyon, DHL’s vice president fuels and chemicals...
...large-scale campaign is the first of its kind in Total’s history. It reflects both our size and our ambitions,” explains Jacques-Emmanuel Saulnier, Total’s senior vice president, corporate communications. Philippe Guys,...
...solution portfolio. Integrated energy offering Commenting on the arrangement, Irene Quero, Vice President for Customer Integration, bp said “As we transition to an integrated energy company, we are committed to...
...with Boliden, the development of autonomous vehicles is entering an exciting new phase,” explained explains Claes Nilsson, president Volvo Trucks. “This is the first time ever that self-driving trucks are...
...imagery. They demonstrate in no uncertain terms the strength of this historic forecourt brand, today and for the future.” “This award is so well deserved,” said Frank Rutten, vice president...
...sector,” said Ian Carr, president of ExxonMobil Fuels and Lubricants Company. “Using our access at the Slagen terminal, we can efficiently distribute biofuels in Norway and to countries throughout northwest...
