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...service to ensure Certas Energy’s 1000 strong tanker fleet can service the growing demand for 24/7 service. Systal is responsible for monitoring Certas Energy’s on truck computer infrastructure. Multiple checks...
...supported with great advice. Asked what the best advice was that had been given, Abbey Eames at NWF replied: “Who dares wins” – my manager Will Merrick has always encouraged...
...founded in 2015, it has been built on offering a quality service to customers,” Adrian shared, explaining how excellent customer service is at the heart of Lynx Fuels. “Service matters...
...was the best bit of advice you were ever given in this industry? “It’s not really advice but someone once said; ‘If you’re not in oil you don’t see how...
...effective planning are essential to maintaining a dependable service. Understanding customer needs and consistently delivering high levels of service help build valuable trust and relationships. What role does leadership play...
...advice was he had ever received. Tom ponders and replies: “The advice that comes to mind was given to me by a friend, Frank Lownsborough, who was a car salesman,...
...technology with good customer service. Telemetry can tell you when a customer is likely to need fuel, but it’s how distributors use that information to improve service and build trust...
...anything football-related, really. What’s the best business advice you’ve ever received? So much from my time at Mobil: “Reputation is all important”, “always say no, if in doubt” (as you...
...3 supported by the then UKIFDA current and past presidents, Jodie Allan and Duncan Grant, who encouraged us to enter mainly to show that they appreciated the work we had...
...frictionless as possible. “For the past two years, the logistics industry has been warning of the potential disruption and damage of a No Deal Brexit,” said James Hookham, FTA’s deputy...
...James Hughes, territory manager at Essar Oil UK, said: “It’s a great moment to finally agree terms with Mr Roberts at Grindley Brook after many years of commercial discussions. The...
...James D Bilsland, Glasgow “Tanks that we deem dangerous or environmentally hazardous, we refuse to fill. Farms used to be the worst culprits, but with the introduction of quality assurance...
...future of our industry,” Ken said, speaking after the announcements. “Many congratulations to you all – a true inspiration to everyone.” Customer Service Award – Sponsored by Worldpay (now Global...
...show and a great stand from Mabanaft.” Bob James of Online Lubricants won the runner up prize of a box of chocolates from Hotel Chocolat. “We were pleased to see...
...pressing questions. Delighted to have the DVSA on board at this year’s events, James Firth, FTA’s head of road freight regulation policy, said: “For transport managers, the DVSA is a...
...to unlock green hydrogen and production globally.” Symbolic moment Speaking about the construction James Graham, Divisional CEO for EQUANS UK & Ireland, said: “The laying of the foundations marks an...
Fuel Oil News celebrated its 40th anniversary at the Chris Beetles Gallery at St James’s in London on Thursday 16th November. We were delighted to welcome readers and advertisers to...
...managed on XPO’s technology platform. James Harris, chief operating officer, Element 2, said: “The safe, reliable transport of hydrogen across our network is of critical importance to our mission and...
